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Window Live Onecare User Agent RRS feed

  • Question

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    Why is it every time anyone logs on to they name on my laptop they must allow this program to access the Internet? We have to do this every time. For some reason it doesn't remember this or is there something wrong? Please help I hate to mess with this every time I get on my laptop.

    Thank you

    Bill

    Saturday, January 12, 2008 4:25 PM

Answers

All replies

  • Tried to manually add the user agent to the firewall today. Was unable to do it because it said it was a protected file. Someone please help.

    Thanks Bill

     

    Sunday, January 13, 2008 3:37 AM
  • Please contact support on this problem as you should *not* be prompted to allow this program access, it should happen automatically.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Sunday, January 13, 2008 8:15 PM
    Moderator