Window Live Onecare User Agent RRS feed

  • Question


    Why is it every time anyone logs on to they name on my laptop they must allow this program to access the Internet? We have to do this every time. For some reason it doesn't remember this or is there something wrong? Please help I hate to mess with this every time I get on my laptop.

    Thank you


    Saturday, January 12, 2008 4:25 PM


All replies

  • Tried to manually add the user agent to the firewall today. Was unable to do it because it said it was a protected file. Someone please help.

    Thanks Bill


    Sunday, January 13, 2008 3:37 AM
  • Please contact support on this problem as you should *not* be prompted to allow this program access, it should happen automatically.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.



    Sunday, January 13, 2008 8:15 PM