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Validation problems with windows RRS feed

  • Question

  • i have an error message that appears when windows is started and shut down which says my copy of windows is counterfeit.   this is not the case.  i consulted the supplier of my pc and they told me i would be able to get some assistance by providing this information (below) on this forum.  please can you help me validate the copy of windows.

     

    thanks

     

     

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-JMMDK-X8T8M-77YVM
    Windows Product Key Hash: II2uxEJqOMnOa1Ur91VkolrIS6Q=
    Windows Product ID: 55274-648-6388802-23975
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: a72ad228-28cf-49cb-a06e-6553e9410ff3
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a72ad228-28cf-49cb-a06e-6553e9410ff3</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-77YVM</PKey><PID>55274-648-6388802-23975</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1454471165-725345543</SID><SYSTEM><Manufacturer>eMachines, Inc.</Manufacturer><Model>Imperial</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20020826000000.000000+000</Date></BIOS><HWID>FE24344F0184204E</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, March 31, 2007 1:00 PM

Answers

  • Anonymous,

    Right now, your eMachines computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the VLK reported by the mgadiag utility, JMMDK-X8T8M-77YVM, you will see that about half a dozen others poster have submitted reports with that same blocked VLK.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, VL editions of XP are Upgrade Licenses only and cannot be preoperly used as the original or base license on a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Luckily, the solution to your XP problem is simple but a little laborious.  Use the recovery solution supplied by eMachines to replace the nongenuine installation of XP Pro with the genuine original installation of Windows which was on your computer when you purchased it new.  The Certificate of Authenticity that should be affixed to the computer case will tell you which edition and/or version of Windows came preinstalled on your computer.  Be sure to back up and offload your data before you do this because typically the recovery process destroys all data on the hard disk.

    If you do not have the Recovery CD supplied by eMachines, you can order Recovery CDs for many eMachines models directly from eMachines (in the USA they charge about $25 USD; not sure what the price is in GB where you are).  If they cannot help you, try http://www.restoredisks.com or a Google search of sites that sell recovery discs.

    Saturday, March 31, 2007 2:16 PM