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integrate crm 2011 with ms exchange online RRS feed

  • Question

  • I am basically new to crm2011  i have dont development but not integration. how to integrate ms dynamics 2011 with ms exchange on-line.i mean what are the steps to acheive this 

    thanks 

    Monday, November 25, 2013 1:11 PM

All replies

  • https://social.technet.microsoft.com/wiki/contents/articles/4686.microsoft-dynamics-crm-e-mail-router-configuration-crm-2011-online-exchange-online.aspx

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    • Proposed as answer by Daniel Ovadia Monday, March 2, 2015 3:07 PM
    Monday, November 25, 2013 1:25 PM
  • There are 2 ways of doing this in CRM 2011.

    1. Server side based "Email Router". - http://msdn.microsoft.com/en-us/library/hh699786.aspx
    2. Client side based "Outlook client". - http://www.microsoft.com/en-us/download/details.aspx?id=27821

    The correct choice for your organisation is based on requirements by the business. Some will do fine with just the Outlook client, which allows for sending and recieving emails through the end-users PC... While other require a full integration (send/recieve) from server to server.


    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

    • Proposed as answer by RuneDaub Monday, November 25, 2013 1:29 PM
    Monday, November 25, 2013 1:29 PM