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Why ins't my copy of office a vald copy?? RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8M8MR-TRMF4-P3VTC
    Windows Product Key Hash: U6sEUuhbAd9J2pKP0IdKpxvIpcY=
    Windows Product ID: 55276-011-5991524-22615
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2E602809-0DEE-488B-B0DB-2A40442B0FA4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2E602809-0DEE-488B-B0DB-2A40442B0FA4}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P3VTC</PKey><PID>55276-011-5991524-22615</PID><PIDType>5</PIDType><SID>S-1-5-21-220523388-813497703-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D955XBK_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BK95510J.86A.2015.2005.1111.0907</Version><SMBIOSVersion major="2" minor="3"/><Date>20051111000000.000000+000</Date></BIOS><HWID>F59C3A6F0184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>B0343B7BD5F2D86</Val><Hash>uBDp4YBiY5NVFFnPW9R2L477Cks=</Hash><Pid>89409-707-1052042-65843</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    I have the product here in my hands the disks, box, and keys look original???

    Thank you

    Gary Clark

    08/28/09
    PURCHASED ITEM OFF OF EBAY 50 DAYS AGO WHEN MY OTHER COMPUTER WENT DOWN BECAUSE YOUR VISTA SERVICE PACK INSTALL LOCKED IT UP AND HAD TO PUT IN SHOP FOR 3 WEEKS.  WENT BACK ON EBAY TODAY (08/28/09) AND FOUND 70 LISTINGS OF THE SAME SOFTWARE. WHAT'S THE CHANCES THAT THEY ARE VALID LISTINGS?? WHY DON'T YOU GO AFTER THESE LISTINGS A LITTLE MORE AGRESSIVELY. THE LAST MONTH YOUR COMPUTER UPDATES HAVE CAUSED ME A LOT OF COMPUTER PROBLEMS. SPENT ABOUT 100 HOURS ON MAINTENANCE VS 6 HOURS 0N PRODUCTIVITY ON 2 SEPERATE COMPUTERS. 
    YOU TALK ABOUT YOUR JOBS TIME AND MONEY WHAT ABOUT MY LOB TIME AND MONEY ON THESE COUNTERFIT PRODUCTS.
    YOU NEED TO GO AFTER THE BIG GUYS MAKING THESE COUNTERFIT PROD8UCTS IT'S NOT JOE USER MAKING THESE COUNTERFITS
    YOU DO A VERY POOR JOB OF PROTECTING YOUR PRODUCT.
    THE MORE I USE YOUR PRODUCTS THE MORE THY SUCK  
    JUST A SMALL USER

    • Edited by garyclark Friday, August 28, 2009 2:17 PM
    Thursday, August 27, 2009 2:30 PM

Answers

  • From your MGA report:

    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is conterfeit.  It is an enterprise, volume license copy installed with a counterfeit product key.
    If your recently purchased this software, contact the seller and demand a 100% refund.

    Report software piracy: http://www.microsoft.com/piracy/reporting/default.aspx
    Carey Frisch
    • Marked as answer by Darin Smith MS Thursday, August 27, 2009 4:53 PM
    Thursday, August 27, 2009 2:41 PM