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It says I'm not eilgible - but I've met all the conditions. RRS feed

  • Question

  • Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-V9M2F-D37RX-QXHFV
    Windows Product Key Hash: KOGWnMhEw7bQAq8Sp1GoLtTYKBE=
    Windows Product ID: 89578-OEM-7359821-26602
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {96872DB5-B733-4C59-B309-FAA4C00531A5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96872DB5-B733-4C59-B309-FAA4C00531A5}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXHFV</PKey><PID>89578-OEM-7359821-26602</PID><PIDType>3</PIDType><SID>S-1-5-21-1471141557-3990484657-961078051</SID><SYSTEM><Manufacturer>Vision Computers Inc.</Manufacturer><Model>DG31PR</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PRG3110H.86A.0047.2008.0227.1745</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>2C323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>9BD1BAF4C50B864</Val><Hash>oLE2I7L2jiEQAEF07bDukd6j1sY=</Hash><Pid>54186-640-1792504-17034</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    PURCHASED system new from VISION COMPUTER with VISTA HOME PREMIUM.   I got into the redeem now far enough before to ORDER the drive, but I never received validation codes, and now it tells me I am not eligible.  

     

    thank you

    Wednesday, July 2, 2008 1:21 AM

Answers

  • Dear anniemac444,

    Thank you for your interest in the Buy Local program. These offers are temporarily "expired" while we upload the new expiration dates. Please try redeeming the offer again in a couple days.

     

    If you continue to have problems, please let us know and I will work with you to resolve the issue.

     

    Thank you,

    Jenifer

    • Marked as answer by Carl-S Tuesday, July 29, 2008 7:05 PM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 4:40 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 4:40 AM
    Wednesday, July 2, 2008 4:11 PM