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    Recently my colleague has deleted cases and the activities related to this cases, I was able to retrieve these missing cases I have identified the activites, but I do not know how to retriev the emails related to the activities, I do have the emails in html files, knowing that the import wizard does not support importation of activities.

    Thank you for your help

    Wednesday, January 21, 2015 9:30 AM

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    you have to create a custom console application to read the emails from Excel or Word and create an Activity party record and add those activity parties to the email activities.

    If my response answered your question, please "mark the response as an answer" and also "vote as helpful". Regards, Hari. www.crm2011byhari.blogspot.com

    Wednesday, January 21, 2015 9:40 AM
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    thank you so much that works :)
    Monday, January 26, 2015 4:45 PM
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    please mark as answer so the thread is closed

    If my response answered your question, please "mark the response as an answer" and also "vote as helpful". Regards, Hari. www.crm2011byhari.blogspot.com

    Friday, September 9, 2016 6:18 AM