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Mail Merge Letters not working with Word 2007 RRS feed

  • Question

  • I have created mail merge letter templates in word 2003 for crm 2011.

    The letters work fine in 2003 but if a user has their word upgraded to word 2007 then the letters stop working.

    Anyone know why this is ?

    Friday, August 29, 2014 10:23 AM