I've never seen anything like this! I hope someone else has a fix for it!
In Publisher 2013, I created a 20-page booklet (5 sheets, letter-size, formatted booklet, side fold). Done this many times, print over a thousand documents like this a month. This time, I decided to save a crew of volunteers a little time by
doing a mail merge to the document's addressee box rather than printing 18 sheets of mailing labels.
I sent a test document to my Ricoh MP C8003 with a SR4130 Finisher and it printed just fine, pulled the cover stock from the correct drawer and pulled regular paper for the inside pages. Happy, happy! So I tell Publisher to merge all 530 records
to the printer and away it goes. I see addresses printed in the appropriate box and go about my business.
When the job is done, I went through the batch to pull the pieces that I know are addressed to staff and some are missing. After comparing the addresses on the outputted documents I realize that every other address is missing. That's when it
clicks in my brain that these mailings seem a little thicker than they should ... I open and page through the first document and, sure enough, I find the SECOND document nested and stapled right into the first. The document has the second address
on it, but the cover stock was not pulled for it's cover.
So I have two documents correctly mail merged, but then incorrectly merged into one mail piece. I hope someone has a fix for this!!
