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Windows XP (sp2) activation RRS feed

  • Question

  • I wanted to activate my os but I can't do it. When I start "All Programs/Accessories/System Tools/Activate Windows" nothing happens.

    Thanks.

    Friday, March 13, 2009 9:42 AM

Answers

  • Paul,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your issue is related to Windows Product Activation.  In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    1.

    Click Start, All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, March 17, 2009 5:23 PM
    Tuesday, March 17, 2009 5:22 PM

All replies

  • Good Morning Paul,

    Thank you for posting in the WGA forums today. Are you receiving any error messages whatsoever when you try to activate? Please follow the guidance located @ the sticky post http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/c2be4a37-9ac3-4674-9b30-08fdc9b99dd8. Post us your MGA Diagnostic results so we may analyze what you are experiencing.


    Thank you Paul,


    Stephen





    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Friday, March 13, 2009 5:42 PM
  • I didn't receive any error messages. I just clicked "All Programs/Accessories/System Tools/Activate Windows" icon but nothing happens.  I tryed to start msoobe.exe manually but got the same result and I found the programm in C:\WINDOWS\SoftwareDistribution,old\Download\eced8b5ea8e636fb8bff2b719fa62647 folder. I rename the folder by http://support.microsoft.com/kb/316524/ru sugestions because I have 0x80070020 error code when i tryed to update OS from http://update.microsoft.com.

    Thank you for your help.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KFHBY-3Y9HY-692HW
    Windows Product Key Hash: reXrya9bThR3nLOAjZPUytJhXtY=
    Windows Product ID: 55683-OEM-2213913-41219
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {611FA0A5-4247-4864-B097-8251966CAFC3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{611FA0A5-4247-4864-B097-8251966CAFC3}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-692HW</PKey><PID>55683-OEM-2213913-41219</PID><PIDType>3</PIDType><SID>S-1-5-21-842925246-1682526488-839522115</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6910p (GB949EA#ABF)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MCU Ver. F.15</Version><SMBIOSVersion major="2" minor="4"/><Date>20080614000000.000000+000</Date></BIOS><HWID>DAA13F07018400FA</HWID><UserLCID>0419</UserLCID><SystemLCID>0419</SystemLCID><TimeZone>Греция, Турция (зима)(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A5CC:Compaq Computer Corporation|132C5:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1326B:Compaq Computer Corporation|1326B:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1326B:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    ======================

    Windows XP, Pro HP. (Compaq 6910p) 
    Tuesday, March 17, 2009 1:56 PM
  • Paul,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your issue is related to Windows Product Activation.  In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    1.

    Click Start, All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, March 17, 2009 5:23 PM
    Tuesday, March 17, 2009 5:22 PM
  •  Well .... I wrote that I done step 1 but I can't do step 2 and etc. because after step 1 nothing happens. There is no some window or different one after clicking the icon. What should I do for activation (for starting the form (window))
    Thursday, March 19, 2009 9:49 AM
  • Morning Paul,

    Please reference http://support.microsoft.com/kb/326851  and call the activation center for guidance. They will be able to help you out further.  


    Take care,


    Stephen

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Thursday, March 19, 2009 6:23 PM