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One Care installed at purchase RRS feed

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    I just purchased a new laptop with 1 year of One Care installed, but when I click the One Care option, it tells me I have 90days service and need to subscribe.  What's up?

    Sunday, May 18, 2008 7:21 PM

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    If One Care was installed by a retail store you should have received a CD package which contains a product key. If you have a product key open One Care, select "Subscribe", follow the prompts and when you reach "Payment Method" select Pre-Paid PIN. Enter the 25 digit product key and your subscription will activate.

     

    Sunday, May 18, 2008 7:35 PM
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