Express back up doesn't find current back up RRS feed

  • Question

  • When I try to express backup, I receive the following message Live Care could not find current backup device G:\
    The device is there. I've tried different jump drives and different ports on my laptop and nothing seems to work. I haven't been able to back up for several months now.

    Friday, November 28, 2008 8:55 PM


  • It sounds like your backup location may have changed from when you originally configured it.

    Try the following to reset the backup plan:

    Open OneCare

    Click Change Settings

    backup tab

    Click Configure Backup

    Click change settings in the lower left

    Make sure that the first screen for Centralized Backup has "No Centralized backup" selected

    Click your PC on the left.

    Uncheck the selection for "Turn on backup for this PC."

    Click Next and save the revised plan.


    Go back to the backup tab, configure backup and click Change Settings in the lower left once again.

    Select your PC and click.

    Click Turn on backup

    Select the change location link and select the drive you want to use for backup

    Modify the schedule as desired for "When"

    Select the file types as desired for "What"

    Click next and save the revised plan with the new selection.


    Note that your old backups will be okay for a restore, but they cannot be added to and you will need to perform a new, full backup first.


    Sunday, November 30, 2008 8:13 PM