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MS XP Professional OEM Software RRS feed

  • Question

  • Our Company's policy and practice is to purchase only genuine software. One of our Company desktop PC recently received a note stating that we may have been a victim of software counterfeiting.

    Last year or so we have sent the same pc to our vendor for re-formatting after encountering virus or malware issues and it was some time early this year that we noticed that the product ID tag pasted at the side of the same pc ripped off.

    Since we probably have registered with MS online, is there any way MS can trace the product ID with out company name or chipset?

    We have recently upgrade to MS Office for Home and Business 2010 and after registering online, I believed that your system detected this issue.

    Tuesday, October 12, 2010 11:34 AM

Answers

  • "harryoh" wrote in message news:4d8534e2-e629-4dfc-bdb7-7610ebb7efa2...

    Our Company's policy and practice is to purchase only genuine software. One of our Company desktop PC recently received a note stating that we may have been a victim of software counterfeiting.

    Last year or so we have sent the same pc to our vendor for re-formatting after encountering virus or malware issues and it was some time early this year that we noticed that the product ID tag pasted at the side of the same pc ripped off.

    Since we probably have registered with MS online, is there any way MS can trace the product ID with out company name or chipset?

    We have recently upgrade to MS Office for Home and Business 2010 and after registering online, I believed that your system detected this issue.

    The problem may not be a non-genuine installation, but merely a file corruption issue....

     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 12, 2010 12:36 PM
    Moderator