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Windows Vista log-in problem. RRS feed

  • Question

  •  when I log on with the correct password, a window pops up saying:

    code:
    0xc004E002

    Description:
    The Software Licensing Service reported that the licensing Store contains
    inconsistent data.

    at the bottom right of this black screen it says:

    Windows Vista (TM)
    Build 6000
    This copy of Windows is not genuine

    Well, this copy of Windows Vista is genuine, for one. It came with the
    computer when I bought it from Best Buy. I would really like to log onto my
    computer as soon as possible.

    I really need help. I hope there is someone out there that can help me as soon as possible.

                                             Thanks,
                                                     Windows Vista User.

    Friday, August 15, 2008 5:50 AM

Answers

  • Hi Christian DC,

      Does the pop-up window give any options other then Cancel?

      Are you able to login to Safe Mode?  If so, Repair Windows using the System Restore to restore back to a past good restore point.  

    Repair Windows using System Restore:

    1) Reboot Vista into Safe Mode
    2) Go to Control Panel
    3) On the left hand side of the Control Panel window, Click on "Classic View"
    4) Double-click "Backup and Restore Center"
    5) On the left hand side of the window, click "Repair Windows using system restore"
    6) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    7) Click the "Next" button.
    8) Reboot back into Normal mode
    9) Vista should no longer be in Reduced Functionality mode




    Thank you,
    Darin Smith
    WGA Forum Manager
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Stephen Holm Tuesday, September 2, 2008 8:42 PM
    Friday, August 15, 2008 8:40 PM