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  • Question

  • I bought a windows xp with serial number and genuine card . After some days it show me a ballon that it is not valid !! but I paiad 160 $ for that. why?

    Thursday, November 29, 2007 2:39 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, November 29, 2007 2:59 PM
    Moderator