Answered by:
Windows 7 key not activating under Computer/System but validates online

Question
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Not really sure what the problem is, when I try to activate through the System window it gives me an error code 0xC004E003 "The Software Licensing Service reported that license evaluation failed."
However when I check everything through the Microsoft website, it says I have a genuine installation and everything is validating.
I'm not really sure what other information you may need to possibly help me find a solution, I have looked all over the web with no success. I just bought it last week and did a fresh install of it yesterday and have not had any luck, however have been able to update everything, including upto SP1 and Windows Live Essentials, which to my understanding require a genuine copy to do, but I could be wrong.
Any light you could shed would be greatly appreciated.
Offspring
Monday, May 9, 2011 8:17 AM
Answers
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"Offspring153" wrote in message news:f374fdda-f6a7-4392-bd4f-3853f43ea7dd...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00359-113-4082876-85890
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
The Key in use here is an OEM one (for a Dell) - yet the license shows as being Retail.This strange!If the Key shown above agrees with the Key which you have input, then the probability is that you acquired a counterfeit copy of Windows (Probably a Dell Recovery disk for another model , with a Loader)If your Key is different to that shown, simply change the Key using the Change Product Key link at the bottom of the System Properties page, and activate it
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, May 10, 2011 9:48 PM
- Marked as answer by Darin Smith MS Wednesday, May 11, 2011 8:45 PM
Monday, May 9, 2011 10:23 AMModerator
All replies
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"Offspring153" wrote in message news:4d991807-535f-4330-b69c-cb29c762bdcf...
Not really sure what the problem is, when I try to activate through the System window it gives me an error code 0xC004E003 "The Software Licensing Service reported that license evaluation failed."
However when I check everything through the Microsoft website, it says I have a genuine installation and everything is validating.
I'm not really sure what other information you may need to possibly help me find a solution, I have looked all over the web with no success. I just bought it last week and did a fresh install of it yesterday and have not had any luck, however have been able to update everything, including upto SP1 and Windows Live Essentials, which to my understanding require a genuine copy to do, but I could be wrong.
Any light you could shed would be greatly appreciated.
Offspring
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, May 9, 2011 8:35 AMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00359-113-4082876-85890
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2E77368B-096D-4F04-A16B-D645DAE80075}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2E77368B-096D-4F04-A16B-D645DAE80075}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-588578529-4035786585-340824318</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell XPS720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20070718000000.000000+000</Date></BIOS><HWID>27F53007018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-4105-7601.0000-1292011
Installation ID: 020271616401410572014284966214934913844823749740372972
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Initial grace period
Time remaining: 42000 minute(s) (29 day(s))
Remaining Windows rearm count: 4
Trusted time: 09/05/2011 2:55:12 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:9:2011 01:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAEAAwADAAAAAQABAAEA6GH0s7DykgDmU7a8DD0iXrBO7EKo5YEenw0Kh8wxOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
Windows marker version: N/A
OEMID and OEMTableID Consistent: no
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8K
Hope this helps, my computer is now about 4 years old, but all the system requirements were met. Sorry, I don't know a whole lot about this kind of stuff, so not sure if that matters.
Offspring
Monday, May 9, 2011 8:55 AM -
"Offspring153" wrote in message news:f374fdda-f6a7-4392-bd4f-3853f43ea7dd...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00359-113-4082876-85890
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
The Key in use here is an OEM one (for a Dell) - yet the license shows as being Retail.This strange!If the Key shown above agrees with the Key which you have input, then the probability is that you acquired a counterfeit copy of Windows (Probably a Dell Recovery disk for another model , with a Loader)If your Key is different to that shown, simply change the Key using the Change Product Key link at the bottom of the System Properties page, and activate it
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, May 10, 2011 9:48 PM
- Marked as answer by Darin Smith MS Wednesday, May 11, 2011 8:45 PM
Monday, May 9, 2011 10:23 AMModerator