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Windows 7 key not activating under Computer/System but validates online RRS feed

  • Question

  • Not really sure what the problem is, when I try to activate through the System window it gives me an error code 0xC004E003 "The Software Licensing Service reported that license evaluation failed."

    However when I check everything through the Microsoft website, it says I have a genuine installation and everything is validating.

    I'm not really sure what other information you may need to possibly help me find a solution, I have looked all over the web with no success.  I just bought it last week and did a fresh install of it yesterday and have not had any luck, however have been able to update everything, including upto SP1 and Windows Live Essentials, which to my understanding require a genuine copy to do, but I could be wrong.

    Any light you could shed would be greatly appreciated.

    Offspring

    Monday, May 9, 2011 8:17 AM

Answers

  • "Offspring153" wrote in message news:f374fdda-f6a7-4392-bd4f-3853f43ea7dd...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00359-113-4082876-85890
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    The Key in use here is an OEM one (for a Dell) - yet the license shows as being Retail.
    This strange!
     
    If the Key shown above agrees with the Key which you have input, then the probability is that you acquired a counterfeit copy of Windows (Probably a Dell Recovery disk for another model , with a Loader)
     
    If your Key is different to that shown, simply change the Key using the Change Product Key link at the bottom of the System Properties page, and activate it

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 9, 2011 10:23 AM
    Moderator

All replies

  • "Offspring153" wrote in message news:4d991807-535f-4330-b69c-cb29c762bdcf...

    Not really sure what the problem is, when I try to activate through the System window it gives me an error code 0xC004E003 "The Software Licensing Service reported that license evaluation failed."

    However when I check everything through the Microsoft website, it says I have a genuine installation and everything is validating.

    I'm not really sure what other information you may need to possibly help me find a solution, I have looked all over the web with no success.  I just bought it last week and did a fresh install of it yesterday and have not had any luck, however have been able to update everything, including upto SP1 and Windows Live Essentials, which to my understanding require a genuine copy to do, but I could be wrong.

    Any light you could shed would be greatly appreciated.

    Offspring


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 9, 2011 8:35 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00359-113-4082876-85890
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {2E77368B-096D-4F04-A16B-D645DAE80075}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2E77368B-096D-4F04-A16B-D645DAE80075}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-588578529-4035786585-340824318</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell XPS720                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20070718000000.000000+000</Date></BIOS><HWID>27F53007018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-4105-7601.0000-1292011
    Installation ID: 020271616401410572014284966214934913844823749740372972
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Initial grace period
    Time remaining: 42000 minute(s) (29 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 09/05/2011 2:55:12 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:9:2011 01:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAwADAAAAAQABAAEA6GH0s7DykgDmU7a8DD0iXrBO7EKo5YEenw0Kh8wx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: no
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      DUMY   DELL    B8K   
      SLIC   DELL    B8K   


     

    Hope this helps, my computer is now about 4 years old, but all the system requirements were met.  Sorry, I don't know a whole lot about this kind of stuff, so not sure if that matters.

    Offspring

    Monday, May 9, 2011 8:55 AM
  • "Offspring153" wrote in message news:f374fdda-f6a7-4392-bd4f-3853f43ea7dd...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00359-113-4082876-85890
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    The Key in use here is an OEM one (for a Dell) - yet the license shows as being Retail.
    This strange!
     
    If the Key shown above agrees with the Key which you have input, then the probability is that you acquired a counterfeit copy of Windows (Probably a Dell Recovery disk for another model , with a Loader)
     
    If your Key is different to that shown, simply change the Key using the Change Product Key link at the bottom of the System Properties page, and activate it

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 9, 2011 10:23 AM
    Moderator