Turn Off RRS feed

  • Question

  • Tune up keeps crashing during the Virus check. Horrible noise, blue screen of death, no time to copy or read before auto restart.  I simply want to turn off Tune-up, how?

    Also, I do not allow auto-updating of anything that restarts my computer. How do I turn off the annoying reminder that I should turn it on.
    Saturday, September 6, 2008 6:54 PM


All replies

  • Sorry about the delay, you posted to a somewhat neglected category of the forum. The answer is no, you cannot turn off the tune-up. OneCare tends to be rather paternalistic, and thinks that it knows best how to protect us. We can’t fault the motivation here, but people have been complaining about the inability to turn off the tune-up, or to disable components like the defragmentation, for a long time. See this thread for example: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1887991&SiteID=2                


    You can disable the auto-restart by opening the System tool in Control Panel, clicking on the “Advanced” tab (or side bar), and then on the “Settings” button under “Startup and Recovery”. Then uncheck the box labeled “Automatically restart”. There have been several reports of similar problems in the forum, but no resolution that I could find. You should contact Support for help with this issue, though, because they might have a solution that never got fed back into the forum: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2   


    The Automatic Update warning cannot be disabled, and this is another bone of contention in the forum:





    Monday, September 8, 2008 11:57 PM
  • Thanks Greg. Not good news. It means I'll have to waste the remaining 7 months of my subscription because I can't tolerate that behaviour. Microsoft sure knows how to lose customers.

    Can't understand why support is so difficult to find but I really appreciate the link to the instructions (the ones that appear in the Help panels are frustratingly circular!)


    Tuesday, September 9, 2008 1:44 PM
  • I recommend that you contact support for help in determining *why* OneCare is crashing the PC during the scan. Clearly, there's a problem and disabling Tune-up, even if it were possible, is not the solution.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2




    Tuesday, September 9, 2008 1:56 PM