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Windows Validation problem RRS feed

  • Question

  • I reinstalled a video card that had stopped functioning. I opened the case, took out the card and reinserted it, stated the PC and now it tells my my copy of XP Pro isn't validated??? I have the original CD with COA and the number on the COA doesn't match the key in the machine?? How do I get revalidated and why did it change?? I installed the software last July with the COA on the label and it has run flawlessly since until this message that I may have a pirated copy???

     

    Tuesday, January 8, 2008 10:25 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, January 8, 2008 11:45 PM
    Moderator