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Paid for Windows Live One Care for WIN XP Pro, and for Windows VistaHome Premium units, failed to update. need to download again RRS feed

  • Question

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    On Windows XP Pro, I uninsatalled Windows Live One Care as it didnt update and failed , I am a subascribere and can;t fins where to download again.  Advise

    Also om my Windows Vista Home Premium computer it fails due to a prior CA etrust Suite on it.  The trial didn't advise to uninstall CA eTrust first??? Advise, as I didn't try to uninstall it yet   Thanks!  wwmartin

    Wednesday, February 20, 2008 4:32 PM

Answers

  • Yes, you should completely remove CA eTrust (and any other security software, typically) before installing new security software such as OneCare.

    You can download from http://onecare.live.com and activate (subscribe) with the LiveID for your original subscription.

    -steve

     

     

    Wednesday, February 20, 2008 5:14 PM
    Moderator