cant activate windows vista home premium RRS feed

  • Question

  • i bought some parts and a windows vista home premium from a local computer store,the os came with the box the dick and the product code sticker i installed it my self typed in the code,later i could not even use the computer i then brought computer bask to the store they said this hapens when the version eas used on more then the alloted uses,they ashured me that my disk wasnt used before they hooked up to internet at the shop fixd the prob placed sticker on my tower,the sticker has since been distoyed due to my child i also have replaced mother board,key board,mouse hard drive ect. but the hard drive i had orig install on was just moved from an ide to sata drive,been having probs activating,there is a product code displayed on mmy systems windows from the control panal but when i type it in says incorrect,i get validated online but the activation window still says i have 24 days to activate i have gone to activate online and validated several times but still have prob.i was told to whip my drive avd reinstall,and i did,but still cant activate,and i realy dont want to have to buy new vista,because i realy dont have the money,and the store i bought mine from is no longer in there.
    Wednesday, March 4, 2009 10:51 PM


  • Hello michael,

      It sounds like you are unable to Activate over the Internet. In that case you will need to use the Activate by Phone method.

    To Activate by Phone:

    a) If you have access to the Start button: Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Darin MS

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    Thursday, March 5, 2009 10:43 PM