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Someone can help to look into the error in Memory.dmp(有人帮我看一下memory.dmp的错误吗) RRS feed

  • Question

  • Hi, we encountered an error which cause server to reboot. After analysis the memory.dmp file. we got the error as below.But do not know what it means.Anybody would help to explain is appreciated.

    大家好,我遇到一个服务器错误,导致系统重启。分析了memory.dmp中的文件,有如下错误,不过不知道是什么意思。有人能帮忙解释一下吗?


    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [D:\Dump file 20100806\MEMORY.DMP]
    Kernel Complete Dump File: Full address space is available

    ************************************************************
    WARNING: Dump file has been truncated.  Data may be missing.
    ************************************************************
    Symbol search path is: SRV*c:\temp*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (8 procs) Free x86 compatible
    Product: Server, suite: TerminalServer SingleUserTS
    Built by: 3790.srv03_sp1_qfe.060915-2230
    Machine Name:
    Kernel base = 0x80800000 PsLoadedModuleList = 0x808af988
    Debug session time: Fri Aug  6 01:11:32.136 2010 (UTC + 8:00)
    System Uptime: 0 days 23:28:11.671
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .
    Loading User Symbols
    ................................................................
    .............
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 19, {20, e4763d60, e4763de0, c100820}

    *** WARNING: Unable to verify timestamp for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 1
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 2
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 3
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 4
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 5
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 6
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 7
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 1
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 2
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 3
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 4
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 5
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 6
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 7
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000020, a pool block header size is corrupt.
    Arg2: e4763d60, The pool entry we were looking for within the page.
    Arg3: e4763de0, The next pool entry.
    Arg4: 0c100820, (reserved)

    Debugging Details:
    ------------------

    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 1
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 2
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 3
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 4
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 5
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 6
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 7
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 1
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 2
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 3
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 4
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 5
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 6
    GetContextState failed, 0x80070026
    Unable to read selector for PCR for processor 7

    BUGCHECK_STR:  0x19_20

    POOL_ADDRESS:  e4763d60 Paged pool

    DEFAULT_BUCKET_ID:  DRIVER_FAULT

    PROCESS_NAME:  oracle.exe

    CURRENT_IRQL:  0

    LAST_CONTROL_TRANSFER:  from 00000000 to 8087bee0

    STACK_TEXT: 
    b7d02c0c 00000000 00000000 00000000 00000000 nt!KeBugCheckEx+0x1b


    STACK_COMMAND:  kb

    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME:  Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    BUCKET_ID:  ZEROED_STACK

    Followup: MachineOwner

    Tuesday, August 10, 2010 9:51 AM