Windows Update will not work on Windows 7 RRS feed

  • Question

  • I've been trying for months to get these two updates to download: Update for Windows 7 (KB2522422) and Windows 7 Service Pack 1 (KB976932) and nothing I've tried works. I've gone back and forth with someone from Microsoft and nothing has worked. The conclusion the MS tech came to was that I need to use the installation disc to reinstall Windows. Problem is the computer came with it installed and I don't have the discs. What can I do? This is really annoying and I'm worried there's something more sinister at work here (like spyware or a nasty virus waiting to destroy me).


    Can anybody help?

    Wednesday, August 31, 2011 6:01 AM

All replies

  • H i was having the same problem on friends pc i had to reset windows update, there are two choices when running this tool, the standard one or agressive mode, i just went for the aggressive mode as i had not been able to even access any updates through pc or windows site.....all was fixed after tool was run.

    re you dont have the discs...i would assume that windows 7 like vista have this built in..i.e. you can do a complete restore to factory settings or roll back to an earlier time when all was working........start..search pane...system restore, choose a different restore date

    to restore to factory settings easiest way to find this if you are unsure how to get around pc, is to go to help and support, search for restore to factory settings, look for Restore your computer from a system image backup, click, you will then be given options you wish to use, just follow the instructions.....

    I would try the fix from microsoft first...

    Hope this helps you.


    Monday, September 5, 2011 8:22 AM