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Article Search via SDK RRS feed

  • Question

  • Hi,

    For our project with MS CRM 2011, product team asked for a custom UI for usability of knowledge base. 

    I am curious if it is possible search  for an article via SDK as it is like in Search Tools tab? Is there special message for that?

     


    Kutlu Araslı
    Wednesday, December 7, 2011 10:45 AM

Answers

  • Hi Kutlu,

    the following are the methods available for Article.

     

     RetrieveByTopIncidentProductKbArticleRequest 

     Retrieves the top ten knowledge base articles for the product specified.

     RetrieveByTopIncidentSubjectKbArticleRequest 

     Retrieves the top ten knowledge base articles for the subject specified.

     RetrieveRequest 

     Retrieves a knowledge base article. You can also call theIOrganizationService.Retrieve method. 

    RetrieveMultipleRequest 

     Retrieves a collection of knowledge base articles. You can also call theIOrganizationService.RetrieveMultiple method. 

    SearchByBodyKbArticleRequest 

     Finds all the document indexes that contain the specified text in the body.

    SearchByKeywordsKbArticleRequest 

     Finds all the document indexes that contain the specified keywords.

    SearchByTitleKbArticleRequest 

     Finds all the document indexes that contain the specified text in the title.

     

    refer the sdk and following link as well.

    http://mileyja.blogspot.com/2011_09_01_archive.html

     

    hope this helps.

     


    Thomas T(MCBMSS) If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Thursday, December 8, 2011 5:24 AM

All replies

  • Hi Kutlu,

    the following are the methods available for Article.

     

     RetrieveByTopIncidentProductKbArticleRequest 

     Retrieves the top ten knowledge base articles for the product specified.

     RetrieveByTopIncidentSubjectKbArticleRequest 

     Retrieves the top ten knowledge base articles for the subject specified.

     RetrieveRequest 

     Retrieves a knowledge base article. You can also call theIOrganizationService.Retrieve method. 

    RetrieveMultipleRequest 

     Retrieves a collection of knowledge base articles. You can also call theIOrganizationService.RetrieveMultiple method. 

    SearchByBodyKbArticleRequest 

     Finds all the document indexes that contain the specified text in the body.

    SearchByKeywordsKbArticleRequest 

     Finds all the document indexes that contain the specified keywords.

    SearchByTitleKbArticleRequest 

     Finds all the document indexes that contain the specified text in the title.

     

    refer the sdk and following link as well.

    http://mileyja.blogspot.com/2011_09_01_archive.html

     

    hope this helps.

     


    Thomas T(MCBMSS) If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Thursday, December 8, 2011 5:24 AM
  • Thanks, that was really helpful.


    Kutlu Araslı
    Thursday, December 8, 2011 9:18 AM