custom app integration with CRM 2015 onpremise RRS feed

  • Question

  • Hello,

    We are trying to integrate a custom CTI app which is hosted on same AD of Dynamics CRM 2015 on premise. The CTI and Dynamics CRM 2015 both of them are supporting SSO(single Sign On) . In this case do we need to create a separate Webservice on CRM organization.svc for the CTI application to access CRM data? Since we are using SSO we can use the Organization.svc to access the data without the custom Webservice to built.


    Wednesday, June 28, 2017 2:57 PM

All replies

  • Hi Uday

    Have a look at this. It provides a guideline for CTI Integrations



    Sanjaya Yapa

    Wednesday, June 28, 2017 5:25 PM