Hi
Please send your issue details at
learnmgr@microsoft.com
with the following detail’s?
-First Name
-Last Name
-Live ID you used to login to E-Learning
-16 Digit Hex PUID
16 Digit Hex PUID –
Go to the following site: https://account.live.com/SummaryPage.aspx
Sign-in to Windows Live.
Click on Account Summary (in the left nav)
Click on Registered Information (Above Password Reset Information)
This will open up to your profile data.
Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digits HexPUID]
Copy that 16 digit number paste it into this email.
-Course Name and Number you are referring to.
-URL where error/issue encountered.
-Screenshot of the error if you can get.
-Detailed description of the problem.
-Phone number we can reach you at.
-Country you are located in.
Thanks,
Brian D’Silva
Microsoft Learning: Tier II Support Team.
