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OneCare will not start up on computer RRS feed

  • Question

  • Can not find   C:/PROGRA~1/NETSCAPE/COMMUN~1/PROGRAM/netscape,exe   on my computer.

     

     

    Wednesday, October 8, 2008 8:11 PM

Answers

  • I went live to QWEST for tech help,  they solved my problem.    Thank you for your help.

     

    Sunday, October 12, 2008 11:30 AM

All replies

  • I have no idea why OneCare would want Netscape in order to start, so I think you actually have multiple problems at play.

    The error you are posting suggests that some program wants to open your default web browser to display a web page, but your default web browser is listed as Netscape and it has been removed from the PC.

    I would recommend going to Start/Control Panel/Program Access and Defaults (this is in XP) and set your default web browser to be Internet Explorer.

    As for OneCare not starting, can you provide more information? Is it throwing an error message? If so, what is it in detail? Does the OneCare icon appear in the system tray?

    Is this a new install of OneCare? Did it ever work?

    -steve

     

    Thursday, October 9, 2008 2:39 PM
    Moderator
  • I went live to QWEST for tech help,  they solved my problem.    Thank you for your help.

     

    Sunday, October 12, 2008 11:30 AM