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My computer is telling me I do not have a valid copy of Windows error code 6002

Question
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Seen lots of comments on this type of post and have run several possible solutions with no results.
Tried to reactivate computer - will not accept product key on side of computer
Starting to get very frustrated - why does this problem keep occuring?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {BA1026CF-F2B0-46B4-A937-C2A4DD9C6009}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\The WALKERs\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BA1026CF-F2B0-46B4-A937-C2A4DD9C6009}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2601462140-572674276-3204964519</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4600i </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20031106000000.000000+000</Date></BIOS><HWID>A5303507018400F2</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B950243850EBED4</Val><Hash>3jR8lynJP6bKsjM517ce8+VOT+Q=</Hash><Pid>81599-874-3443482-65504</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.0.6002.18005
Nom : Windows(TM) Vista, HomePremium edition
Description : Windows Operating System - Vista, OEM_SLP channel
ID d’activation : bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 89578-00146-321-500204-02-1036-6001.0000-1612010
ID d’installation : 015616828550182406349182165453589633949304501780352563
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=43473
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=43474
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=43476
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=43475
Clé de produit partielle : B9HD2
Statut de la licence : notification
Raison de la notification : 0xC004F057.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NgAAAAIAAwABAAEAAQABAAAAAwABAAEAeqhQnsJz9uQQ6voZ4seuMqSS8vRkfs4JrFalb5QZOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL 4600
FACP DELL 4600
BOOT DELL 4600
SSDT DELL st_ex
PLease any help would be gratefully recieved before I throw my computer through the window :[Lindsay
Wednesday, August 25, 2010 8:49 AM
Answers
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You may also try the following steps to reset Vista's Licensing Store in case it corrupt or it's data is messed up in some way.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.Thank you,
Darin MS- Proposed as answer by Darin Smith MS Thursday, August 26, 2010 7:55 PM
- Marked as answer by Darin Smith MS Monday, August 30, 2010 9:20 PM
Thursday, August 26, 2010 7:54 PM
All replies
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Hello Lindsayprof2,
Would you happen to have a third party program installed on the computer that converts the Operating System's display language from French to English?
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97Wednesday, August 25, 2010 12:57 PM -
I believe that this line: "Build lab: 6002.vistasp2_gdr.100608-0458" indicates that it's a German version of Windows. So we have a German version of Windows that is displaying what appears to be french in the Diagnostic Report
Dan's question is valid. This version of Windows does not have the funtionality to be able to change the display language. So, if you are using a 3rd party program to change the language, it may very well cause Windows to go Non-Genuine. (Such a 3rd party program does cause Windows 7 to go Non-Genuine).
Edit: I believe I am incorrect. I am not sure what the 'gdr' in the Build Lab line means, but I am starting to think it does not pretain to Language version of the OS.
Darin MS- Edited by Darin Smith MS Monday, August 30, 2010 9:23 PM
Wednesday, August 25, 2010 8:11 PM -
You may also try the following steps to reset Vista's Licensing Store in case it corrupt or it's data is messed up in some way.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.Thank you,
Darin MS- Proposed as answer by Darin Smith MS Thursday, August 26, 2010 7:55 PM
- Marked as answer by Darin Smith MS Monday, August 30, 2010 9:20 PM
Thursday, August 26, 2010 7:54 PM