none
need help with validation RRS feed

  • Question

  •  

    have tried to install windows xp on a newly built pc, no previous versions were installed and every time i validate it wont work.

    the version of windows was all sealed and legit but just wont validate with the coa on the lable. can anyone help

     

    jason

     

    Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Not Activated

    Detailed Status: N/A

    Windows Product Key: *****-*****-C8TMY-V9QMX-FW2HD

    Windows Product Key Hash: sGeG7Xsad2oFWJ1X1yAk8ERPAV4=

    Windows Product ID: 76487-OEM-2252901-32541

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: {EE0CA37E-76D2-4723-8DDB-41DC8D14EE21}

    Is Admin: Yes

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.5.723.1

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic:

    Resolution Status: N/A

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Registered, 1.6.21.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-469-80070002

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{EE0CA37E-76D2-4723-8DDB-41DC8D14EE21}</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FW2HD</PKey><PID>76487-OEM-2252901-32541</PID><PIDType>3</PIDType><SID>S-1-5-21-1409082233-1606980848-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2NPV-VM ACPI BIOS Revision 0202</Version><SMBIOSVersion major="2" minor="3"/><Date>20060616000000.000000+000</Date></BIOS><HWID>6FFB30070184C068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

    Thursday, March 22, 2007 7:40 PM

Answers

  • Hi Jason,

      You will need to Activate your Windows before you can Validate. I suggest using the Activate by Phone method (see below). If you are having problems bringing up the activation window, please try to open the Windows Product Activation wizard by clicking Start, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).
    2. Click Yes, I want to telephone a customer service representative to active Windows now.  
    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Thursday, March 22, 2007 10:48 PM

All replies

  • Hi Jason,

      You will need to Activate your Windows before you can Validate. I suggest using the Activate by Phone method (see below). If you are having problems bringing up the activation window, please try to open the Windows Product Activation wizard by clicking Start, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).
    2. Click Yes, I want to telephone a customer service representative to active Windows now.  
    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Thursday, March 22, 2007 10:48 PM
  • hi

    thanks for the reply.

    i have tried to activate using the over the internet option.but i have no luck with the serial that is printed on the packaging.

     will phoning be of any use in this situation.

     

    thanks again

     

    jason

    Wednesday, March 28, 2007 3:48 PM
  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone". 

    The Activation Wizard displays the toll free number that you can dial.

    You can open the Windows Product Activation wizard by clicking Start, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


    Wednesday, March 28, 2007 3:57 PM
    Moderator