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activation probs as others (updated question) RRS feed

  • Question

  • Hi

    same as others, running office pro + 2007 on vista 64bit validates fine within the office prog but stops me downloading some templetes
    saying my copy is non genuine etc

    can someone tell me why i get the highlighted result when running the tool...

    my results

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-BMT6M-Q9YCW-K6RFQ
    Windows Product Key Hash: SIpRi1IJomIaZt2oS+/PL/aDX0c=
    Windows Product ID: 89583-OEM-7359657-05670
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {07121E54-C04C-4E18-A329-FE97BA9E5271}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.6.28.0
    Signed By: N/A, hr = 0x80096010
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_B4D0AA8B-709-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{07121E54-C04C-4E18-A329-FE97BA9E5271}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K6RFQ</PKey><PID>89583-OEM-7359657-05670</PID><PIDType>3</PIDType><SID>S-1-5-21-286246889-1588237044-1145985492</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>NVDAACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F11b</Version><SMBIOSVersion major="2" minor="3"/><Date>20070809000000.000000+000</Date></BIOS><HWID>2B323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>35B2EE2E1552D86</Val><Hash>PEKhFwJV0h9QvEy4SB3O+tvH2b4=</Hash><Pid>89409-707-5348521-65495</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-596-505670-02-2057-6000.0000-0132008
    Installation ID: 010280624401304263006550253585928690560853955175599395
    Processor Certificate URL: http://go.microsoft.com/fwlink/?Link
    Machine Certificate URL: http://go.microsoft.com/fwlink/?Link
    Use License URL: http://go.microsoft.com/fwlink/?Link
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?Link
    Partial Product Key: K6RFQ
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PAAAAAMAAwABAAIAAwABAAAAAgABAAEAJJQ8uCq9jtPhHLT3qpuSAA4gUB50dXUXqNzy9J7C2O2sVsj0

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     NVDAACPI
      FACP   GBT     NVDAACPI
      HPET   GBT     NVDAACPI
      MCFG   GBT     NVDAACPI
      SSDT   PTLTD   POWERNOW


     thanks

    graham


    bigG
    Friday, December 12, 2008 3:03 PM

Answers

  • Hello mrgmg,

    Please DO NOT Include your Product Key in any post/Thread.  I am unable to see the Product key,  Only a Error code of  108 Invalid VLK.  


    Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 


    http://www.microsoft.com/piracy/default.mspx


    Thank you for visiting the OGA program forum.

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.6.28.0
    Signed By: N/A, hr = 0x80096010
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_B4D0AA8B-709-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e


     

    • Marked as answer by Stephen Holm Friday, December 26, 2008 6:16 PM
    Wednesday, December 17, 2008 7:32 PM

All replies

  • Hello mrgmg,

    Thank you for posting your Microsoft Genuine Advantage Diagnostic Tool information. We are sorry to hear about the situation your currently experiencing. Diagnostic results help our team in determining the root cause of your issue. 

    The Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator. The Product Key found on your computer has been detected on multiple computers. Product Keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.  Below could be a possible scenario.   

    There are situations which can cause Microsoft Office to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola' no problems whatsoever until they need to download an update or even a template used with an Office Suite. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    Under NO circumstances should someone try to download/distribute ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity because Windows is non-genuine.

    You will need to uninstall before any further complications occur from being non-genuine. As a customer there are several options available for you to get Genuine. For details on the ways to “Get Genuine”, see the web page that outlined your validation failure details. The link below provide all of the possible steps which you can take.

    http://www.microsoft.com/genuine

    Please review the Validation Advisor for further guidance at:

    https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

    If this comes as a total surprise to you, please visit the retailer where you purchased Microsoft Office and let them know the Office software is a counterfeit copy.  Request they immediately reimburse you and/or provide a Genuine Copy.

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy at the following link:

    http://www.microsoft.com/piracy/default.mspx

    Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

     Again, we are sorry to hear about your situation. Please be sure to backup or otherwise off-load any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive.

    Thank you for visiting the OGA program forum.

    Antron-

    Monday, December 15, 2008 6:44 PM
  • HI

    first off thanks for help, a bit shocked at your reply.. can you tell me what product key your on about as the product key for the office suite i have here at home does not seem to be listed above..

    is it ok to post the 25 digit code on this site to you or should i keep it to myself.

    i have just uninstalled office but as its a gift for my wife for xmas need this prob sorted asap

    many thanks

    mrgmg

    bigG
    • Marked as answer by Stephen Holm Friday, December 19, 2008 12:35 AM
    • Unmarked as answer by mrgmg Monday, December 22, 2008 11:22 PM
    Wednesday, December 17, 2008 11:02 AM
  • Hello mrgmg,

    Please DO NOT Include your Product Key in any post/Thread.  I am unable to see the Product key,  Only a Error code of  108 Invalid VLK.  


    Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 


    http://www.microsoft.com/piracy/default.mspx


    Thank you for visiting the OGA program forum.

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.6.28.0
    Signed By: N/A, hr = 0x80096010
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_B4D0AA8B-709-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e


     

    • Marked as answer by Stephen Holm Friday, December 26, 2008 6:16 PM
    Wednesday, December 17, 2008 7:32 PM
  • hi Antron

    once again thanks for the reply, still confussed as my office case comes with genuine "COA"  lable, a product code on the inside of the case and the cd has a security patch on it that changes from "MICROSOFT" to "GENUINE" and when installed it validates fine.


    thanks


    bigG
    Thursday, December 18, 2008 5:22 AM
  • can someone answer the questions i`ve asked....

    thanks

    big g
    bigG
    Wednesday, January 14, 2009 4:48 AM