New version of crm 2011 email router not working RRS feed

  • Question

  • I updated Dynamics CRM email router to the new version released in January 2012. Rel 05.00.9690.1992   I think there may be a bug as it no longer works when the previous version did

    I did an uninstall, cleared this director and installed the new version.  I entered the information that worked before, but now it does not work.   I get a mesaage "E-mail router configuration manager was unable to retrieve user and queue information from the Microsoft Dynamics server.

    This worked before I did the upgrade and I copied the parameters to avoid spelling or case errors

    -Exchange server 2007 hosted on Small busines server
    -SBS 2008
    -CRM 2011 Online
    -Australian hence accesses https://dev.crm5.dynamics.com 
    -I can log in to that site through http and using the same windows live username and password.




    Thursday, February 2, 2012 8:17 PM

All replies

  • I rolled back to previous version of email router and the same parameters worked.  I think there is a bug in the new release
    David Jordan
    Friday, February 3, 2012 7:12 AM