Windows Live mail program 2011 wont start


  • I'm not sure if this is the correct place to post this problem If not, please tell me where to post it.

    My customer has Windows 7 64bit and using the Windows Live Mail Program.  It won't start.  We get the flash screen and the "busy" circle and it just sits there.  Customer says it will eventually open, but there is no email showing.

    I ran a repair on 2011, no help.

    I upgraded it to Live Mail 2012, no help.

    I've done a clean boot, no help.

    Turned off Norton Internet Security Email Scan, no help.

    My guess is a corrupted email and I don't know how to proceed.

    Pleas help.


    Friday, December 14, 2012 4:29 PM