hi.. RRS feed

  • Question


    i need help with validation.....


    whenver i start windows, there will be this pop up saying that i can either 'resolve now' and 'resolve later'.


    so, i need help to make my windows back to normal...


    I hope to hear from the management soon. Thank You..

    Monday, December 17, 2007 11:03 AM


  • Hello Rocky,


    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab,

    Copy to Clipboard, then paste the report into a New Post on this Forum. This will allow us to see what you are experiencing so we may analyze the problems and provide you with a resolution.


    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.


    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally

    identify you and can be fully reviewed, by you, before being posted.


    Thank you,


    Stephen Holm, MS
    WGA Forum Manager

    Monday, December 17, 2007 7:41 PM