locked
I can't start outlook... help! RRS feed

  • Question

  • Problem Event Name:                          APPCRASH

      Application Name:                             OUTLOOK.EXE

      Application Version:                           12.0.6504.5000

      Application Timestamp:                     49e7f47e

      Fault Module Name:                          StackHash_1d04

      Fault Module Version:                        6.0.6002.18005

      Fault Module Timestamp:                  49e03824

      Exception Code:                                  c0000374

      Exception Offset:                                000ab0bf

      OS Version:                                          6.0.6002.2.2.0.256.1

      Locale ID:                                             1033

      Additional Information 1:                  1d04

      Additional Information 2:                  d09f2e53ada10860b9e587b4a6eadeb2

      Additional Information 3:                  c580

      Additional Information 4:                  a8a98b6b1aaaa9a1758de52c5e349bdc

     

    Sunday, July 12, 2009 4:09 AM

Answers

  • Ask the Outlook community


    Please mark the post answered your question as the answer, and click the chartreuse pyramid floating over nothingness/null to mark other helpful posts as helpful. This posting is provided "AS IS" with no warranties, and confers no rights.
    Visual C++ MVP
    Sunday, July 12, 2009 2:56 PM
  • Try to increase the phase file legnth,
    this seems to be virus problem ,

    can u gve some more details abt the problem?
    Sunday, July 12, 2009 2:33 PM

All replies

  • Try to increase the phase file legnth,
    this seems to be virus problem ,

    can u gve some more details abt the problem?
    Sunday, July 12, 2009 2:33 PM
  • Ask the Outlook community


    Please mark the post answered your question as the answer, and click the chartreuse pyramid floating over nothingness/null to mark other helpful posts as helpful. This posting is provided "AS IS" with no warranties, and confers no rights.
    Visual C++ MVP
    Sunday, July 12, 2009 2:56 PM
  • Hi there !

    Did you find a solution for your problem?

    I have very similar error dialogue. I can not get outlook to work at all.

    Please help if you can! I am using Vista Pro.

    Regards

    Rossi

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             OUTLOOK.EXE

      Application Version:                           12.0.6504.5000

      Application Timestamp:                     49e7f47e

      Fault Module Name:                          mspst32.dll

      Fault Module Version:                        12.0.6504.5000

      Fault Module Timestamp:                  49e7f409

      Exception Code:                                  c0000005

      Exception Offset:                                00096876

      OS Version:                                          6.0.6002.2.2.0.256.6

      Locale ID:                                             1033

     

    Additional information about the problem:

      LCID:                                                     1033

      Brand:                                                   Office12Crash

      skulcid:                                                 1033

     

    Read our privacy statement:

      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

     

    Monday, August 3, 2009 7:06 AM
  • Hi there!

    I have very same error dialogue. I can not get outlook to work at all.

    Please help if you can!

    Regards

    Rossi

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             OUTLOOK.EXE

      Application Version:                           12.0.6504.5000

      Application Timestamp:                     49e7f47e

      Fault Module Name:                          mspst32.dll

      Fault Module Version:                        12.0.6504.5000

      Fault Module Timestamp:                  49e7f409

      Exception Code:                                  c0000005

      Exception Offset:                                00096876

      OS Version:                                          6.0.6002.2.2.0.256.6

      Locale ID:                                             1033

     

    Additional information about the problem:

      LCID:                                                     1033

      Brand:                                                   Office12Crash

      skulcid:                                                 1033

     

    Read our privacy statement:

      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

     

    Monday, August 3, 2009 7:07 AM