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Already Activated, installed Game, now not active?? RRS feed

  • Question

  • ok...

    rc1 5600, already acitivated online and validate. Last night i installed MS Flight Sim 2007 , rebooted pc...now, i am unable to login.. i get a pop up that states to validate/activate windows as my key has expired.. i try ONLINE, and get errored out.. i typed my key in once more and it can not authenticate.

     

    agian, my rc1 was already activated with a cpp key.

     

    thank you,

    -Hamid

    Tuesday, October 31, 2006 8:08 PM

Answers

  • Thanks Tokhss

    Can you please provide us with the SRX ticket number so that we can contact you directly

    Regards


    Nir

    Monday, November 20, 2006 11:32 PM

All replies

  • Hello Hamid

    The Vista team will be happy to help you troubleshoot this issue

    We have seen some related issues for Vista machines that have Spyware Doctor
    4.0 installed - if you have this software installed, try uninstalling and see
    if it helps

    If not, you can either let me know your email address so that I can contact
    you or file a service request (free of charge) on the WGA hotline
    at: http://support.microsoft.com/oas/default.aspx?&c1=509&gprid=9860&;; and
    let me know what the service request number is

    I hope that we can help resolve the issue

    Regards

    Nir

    Thursday, November 2, 2006 7:35 AM
  • One other possible thing to check. If you are by any chance running "GameGuard," you may see this issue as well. Nir and his team are in contact with the authors; this app is patching the licensing binary that controls activation -- any patch to a system binary in Vista is detected by the system integrity components as an attack and activation checks report an error.
    Thursday, November 2, 2006 4:07 PM
  • no game gaurd or spyware doctor..

     

    i went ahead and submited a srx ticket. hopefully get this resolved.

     

    thanks!

    Wednesday, November 15, 2006 9:32 AM
  •  Tokhss wrote:

    ok...

    rc1 5600, already acitivated online and validate. Last night i installed MS Flight Sim 2007 , rebooted pc...now, i am unable to login.. i get a pop up that states to validate/activate windows as my key has expired.. i try ONLINE, and get errored out.. i typed my key in once more and it can not authenticate.

     

    agian, my rc1 was already activated with a cpp key.

     

    thank you,

    -Hamid

    Wednesday, November 15, 2006 10:03 PM
  • I'll make sure that Nir is aware of your SRX ticket, thanks. Rich
    Monday, November 20, 2006 6:23 PM
  • Thanks Tokhss

    Can you please provide us with the SRX ticket number so that we can contact you directly

    Regards


    Nir

    Monday, November 20, 2006 11:32 PM
  • here it is ..

     

    SRZ061115001251

    thank you.

    Tuesday, November 28, 2006 8:59 PM