Answered by:
Win7 Pop-up says not genuine

Question
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This started this morning.
I purchased DVD from TigerDirect.com. Original holographic DVD with genuine Microsoft key.
I have tried re-entering the key, which Windows accepted without error.
I went to www.microsoft.com/genuine . The site said Win7 isn't valid.Can you tell me what you see in the diagnostics? And direct me what to do?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-323TQ-7RYKJ-XCGR3
Windows Product Key Hash: Na0HlfiIpPYry2R++fVJ2KIrlEk=
Windows Product ID: 00371-OEM-9043982-77968
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {E86DFDF8-B602-49AE-BBC9-FF9139CF4890}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppuinotify.dll[Hr = 0x800b0003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E86DFDF8-B602-49AE-BBC9-FF9139CF4890}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XCGR3</PKey><PID>00371-OEM-9043982-77968</PID><PIDType>3</PIDType><SID>S-1-5-21-1052457724-2268361216-4245920165</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>P4M900T-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080013 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061204000000.000000+000</Date></BIOS><HWID>65BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-439-877968-02-1033-7600.0000-1792010
Installation ID: 005811856784281651082143780371732632842384273192802933
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XCGR3
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/28/2010 9:16:12 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000400
Event Time Stamp: 9:28:2010 00:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAIAAAABAAAAAQABAAEAJJQS1bTFek064tD5oNUqp3g8znD8K+ZEQBYaSw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A M I OEMAPIC
FACP A M I OEMFACP
MCFG A M I OEMMCFG
OEMB A M I AMI_OEM
Wednesday, September 29, 2010 3:20 AM
Answers
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You have a tampered file
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
type cmd in the search box of the start menu, right click on the icon that appears and type "sfc /scannow" without the qoutes and press enter, allow SFC to run, reboot when directed. If you get any error messages write them down exactly as they appear. After rebooting go to www.microsoft.com/genuine and attempt to validate.If that does not work then type system restore in the search box, click on the resulting program and follow the wizards prompts to restore to a previous point prior to the non-genuine status.
If that does not work then start a no cost wga tech support incident at the following link http://support.microsoft.com/gp/contactwga
- Proposed as answer by Carl Stephens Wednesday, September 29, 2010 1:42 PM
- Marked as answer by Darin Smith MS Wednesday, October 6, 2010 9:40 PM
Wednesday, September 29, 2010 1:42 PM