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All of a sudden, my copy of Office Prof 2007 is showing up as not genuine? RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2MTVY-HFR74-TYP7Y
    Windows Product Key Hash: gbuf7Rv4vmIPr4kfQnZ8104xGOs=
    Windows Product ID: 89578-OEM-7250502-04619
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {E8442221-D23A-4E38-B651-F442993878F3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E8442221-D23A-4E38-B651-F442993878F3}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TYP7Y</PKey><PID>89578-OEM-7250502-04619</PID><PIDType>8</PIDType><SID>S-1-5-21-4278087879-2209429312-175962672</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>LifeBook A6110</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.05 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071114000000.000000+000</Date></BIOS><HWID>66313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65285</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-505-004619-02-1033-6001.0000-1232008
    Installation ID: 021064643394923772887842926560373492833660285301714262
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: TYP7Y
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PgAAAAEAAwABAAIAAwADAAAAAwABAAEAJJTqiQ5SDjuMwkaDpgHQcFRU5KaK8vL0sFpA6XniqFnIraxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   FUJ     FJNB1DA
      FACP   FUJ     PC     
      HPET   FUJ     FJNB1DA
      BOOT   FUJ     FJNB1DA
      MCFG   FUJ     FJNB1DA
      SSDT   FUJ     FJNB1DA
      SSDT   FUJ     FJNB1DA
      SSDT   FUJ     FJNB1DA
      SSDT   FUJ     FJNB1DA
      SLIC   FUJ     PC     


    what gives? I dont want to buy it again.

    Saturday, October 10, 2009 8:45 PM

Answers

  • Hello soultrekker,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    The report is telling us that right now your Fujitsu computer has a Volume Licensing installation of Office Enterprise 2007, and that the installation was done with a now-Blocked Volume Licensing Key.

    Blocked VLK means that the product key used to install Office Enterprise 2007 was at one time a genuine product key originally issued to a business, educational, or government entity.  However, in cooperation with the original keyholder, the key has been blocked by Microsoft from further use, and that could be for many reasons: it was leaked to the internet, lost, or stolen from the entity; the entity no longer has a valid VL agreement in effect with Microsoft; or Microsoft has noticed much more use of the key that the agreement allows for.

    If your use of the key is in conjunction with a business, educational, or governmental entity, please contact your IT department for further information.

    If you are an individual consumer and purchased this copy of Office Enterprise 2007 from a seller, then you should not have been sold Office Enterprise 2007 and should certainly not have been given this key by the seller.  Your options at this point include returning to the seller to demand the genuine Microsoft Office that you paid for; to return the software to the seller for a refund; or to read the FAQ to see if you qualify for participation in the Office Genuine Offer:  
    http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 2:20 AM