locked
CRM Error Report RRS feed

  • Question

  • I'm new to this forum and hopefully this is the correct place to post a question like this...

    One of our CRM users keeps getting error reports. It's not happening to anyone else. Here is the error dialogue. Any help will be appreciated. Thank you!

    Microsoft Dynamics CRM Error Report Contents
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property 'fireEvents' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478</PageURL>
       <Function>anonymousr:Property'fireEvents'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'fireEvents'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:38:49</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL>
       <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:47:06</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property '$1i_4' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL>
       <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:47:06</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL>
       <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:47:06</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL>
       <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:47:09</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Uncaught TypeError: Property '$1i_4' of object [object Object] is not a function</Message>
       <Line>36</Line>
       <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL>
       <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478</PageURL>
       <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function>
       <CallStack>
        <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent>
       <BrowserLanguage>undefined</BrowserLanguage>
       <SystemLanguage>undefined</SystemLanguage>
       <UserLanguage>undefined</UserLanguage>
       <ScreenResolution>1280x1024</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2014-01-24T09:47:09</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID>
        <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID>
        <CRMVersion>6.0.1.61</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    


    Friday, January 24, 2014 3:14 PM

All replies

  • update that user system and restart it.

    Hope this helps. ----------------------------------------------------------------------- Santosh Bhagat If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"


    Saturday, January 25, 2014 4:28 AM
  • Clear the browser cache for this user, then restart the browser to see if it continues.  It looks like the browser could be attempting to reuse an old cached script instead of getting one that was updated in CRM.

    Also, is he using the same form that the other users are using?  If he is the only user using one version of a form and everyone else is using another version, then there may be a script issue on the form he is using.


    Jason Peterson

    Monday, January 27, 2014 3:05 PM