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CRM Error Report

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I'm new to this forum and hopefully this is the correct place to post a question like this...
One of our CRM users keeps getting error reports. It's not happening to anyone else. Here is the error dialogue. Any help will be appreciated. Thank you!
Microsoft Dynamics CRM Error Report Contents <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property 'fireEvents' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478</PageURL> <Function>anonymousr:Property'fireEvents'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'fireEvents'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:38:49</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:47:06</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property '$1i_4' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL> <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:47:06</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:47:06</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property 'get_openAssociatedGridViewButton' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478#accountactivitiesgrid_AddContextualButton</PageURL> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'get_openAssociatedGridViewButton'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:47:09</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Uncaught TypeError: Property '$1i_4' of object [object Object] is not a function</Message> <Line>36</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1314140682-1793205875-1194605645-1039841082-1547461133-1992083491-1000289424-159335543-1025323794-1376927455-1030632819-1181113682-1625018438-513446117-1460109179-1088147315-706656670-232397045-468302605-1405388298-1731109441-2029667886-202888856-342519603-330369912-1710907082-542820515-1946640899-1603536461-1220618931-511599809-1264077421-131822024-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=-1732603462</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b6A69136E-9051-E011-BF24-78E7D162CE20%257d%26rskey%3d590756478&pagemode=iframe&pagetype=entityrecord&rskey=590756478</PageURL> <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function> <CallStack> <Function>anonymousr:Property'$1i_4'ofobject[objectObject]isnotafunction</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1280x1024</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2014-01-24T09:47:09</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>1033</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>1033</UserCulture> <OrgID>{B6A8FA19-FEF7-4790-9DBD-B59904F7C48B}</OrgID> <UserID>{62F7A88F-2B5C-E311-8B65-78E3B508644B}</UserID> <CRMVersion>6.0.1.61</CRMVersion> </ServerInformation> </CrmScriptErrorReport>
Friday, January 24, 2014 3:14 PM
All replies
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update that user system and restart it.
Hope this helps. ----------------------------------------------------------------------- Santosh Bhagat If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"
- Edited by Mr. Santosh Bhagat Saturday, January 25, 2014 4:29 AM update
- Proposed as answer by Mr. Santosh Bhagat Saturday, January 25, 2014 4:29 AM
Saturday, January 25, 2014 4:28 AM -
Clear the browser cache for this user, then restart the browser to see if it continues. It looks like the browser could be attempting to reuse an old cached script instead of getting one that was updated in CRM.
Also, is he using the same form that the other users are using? If he is the only user using one version of a form and everyone else is using another version, then there may be a script issue on the form he is using.
Jason Peterson
Monday, January 27, 2014 3:05 PM