Windows installer problems RRS feed

  • Question

  • Hi,

    I have a question regarding windows installer 3.1.

    I recently had to remove installer 3.1 from a clients machine in order to install a piece of software they wished to use ( Post Office Smart stamp ).
    Removing 3.1 resolved issues and Smart Stamp now works .

    My problem is that now my client has attempted to install another piece of software on the same machine which reports an error stating it requires windows installer 3.1 in order to work.

    If I re-install 3.1 will this affect my previous installation (Smartstamp) in any way?

    The machine in question has XP professional with SP3.

    Any help appreciated.
    • Moved by Kevin Woley Monday, June 29, 2009 4:51 PM to find the right forum (From:Windows Events)
    Monday, June 29, 2009 3:49 PM


All replies