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"Genuine Microsoft Software" validation fails. Win7 Pro, Office Home & Student 2010.

Question
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I have been a happy Windows 7 user for about 3 months, until Windows Genuine Validation started complaining that my copy of Windows was not genuine. It started shortly after I installed Office Home and Student 2010 on my desktop. I had installed Office on my wife's computer previously, but the packaging indicates that we have a 3-license "family pack." I am not sure if this is related to my "Genuine Validation" problems, but I have pasted the output from the diagnostic tool below.
Thanks,Biren
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->
Validation Code: 0x8004FE21Cached Online Validation Code: 0x0Windows Product Key: *****-*****-V4M63-2K6J2-3T7F4Windows Product Key Hash: UO2Hj/fKJcSKs+9sEpfprFS8mUc=Windows Product ID: 00371-OEM-9044191-37537Windows Product ID Type: 3Windows License Type: OEM System BuilderWindows OS version: 6.1.7600.2.00010100.0.0.048ID: {1227EBC0-2CD4-4C61-8D80-8D20DBE76953}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 ProfessionalArchitecture: 0x00000009Build lab: 7600.win7_gdr.100618-1621TTS Error:Validation Diagnostic:Resolution Status: N/A
Vista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\Biren\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->Office Details: <GenuineResults><MachineData><UGUID>{1227EBC0-2CD4-4C61-8D80-8D20DBE76953}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3T7F4</PKey><PID>00371-OEM-9044191-37537</PID><PIDType>3</PIDType><SID>S-1-5-21-2716478814-2785553490-1031734330</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20100211000000.000000+000</Date></BIOS><HWID>B4BB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.Error: 0x800700C1
Windows Activation Technologies-->HrOffline: 0x8004FE21HrOnline: N/AHealthStatus: 0x0000000000000040Event Time Stamp: 10:22:2010 11:21ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
HWID Data-->HWID Hash Current: PAAAAAEACAABAAEAAAACAAAAAgABAAEAln3qxVR0kjwoC2oDlIp2jYCWKGBCxoyt5ptiPWTzO3EyL3ZW
OEM Activation 1.0 Data-->N/A
OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yes, but no SLIC tableWindows marker version: N/AOEMID and OEMTableID Consistent: N/ABIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC GBT GBTUACPIFACP GBT GBTUACPIHPET GBT GBTUACPIMCFG GBT GBTUACPIEUDS GBTTAMG GBT GBT B0SSDT INTEL PPM RCM
Friday, October 22, 2010 6:55 PM
Answers
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Hello birenroy,
Please repost or move your Windows 7 Genuine Advantage question to the W7 GA forum here: http://social.microsoft.com/Forums/en-US/genuinewindows7/threads
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by birenroy Saturday, October 23, 2010 5:36 PM
Saturday, October 23, 2010 3:36 AM
All replies
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Hello birenroy,
Please repost or move your Windows 7 Genuine Advantage question to the W7 GA forum here: http://social.microsoft.com/Forums/en-US/genuinewindows7/threads
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by birenroy Saturday, October 23, 2010 5:36 PM
Saturday, October 23, 2010 3:36 AM -
Saturday, October 23, 2010 5:36 PM