This forum is closed. Thank you for your contributions.

Sign in

Microsoft.com

Microsoft

Remove From My Forums

GENUINE OFFICE

Question
0

Sign in to vote

Hi there. I have the popup saying my my version is not genuine. This has been happening for some months now and is driving me mad as my version IS MOST DEFINATELY GENUINE. I purchased it from Harvey Norman when I purchased the computer.

What do I do about it???? I can't reload it as the disks are in storage in New Zealand.

Regards

Michelle

Tuesday, March 30, 2010 4:22 PM

Answers

0

Sign in to vote
Hello Michelle Love,

Please repost in the Office section of this forum: http://social.microsoft.com/Forums/en-US/genuineoffice/threads

When you do, please follow these instructions: In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
- Marked as answer by Carey FrischMVP, Moderator Monday, June 11, 2012 2:21 PM
Tuesday, March 30, 2010 4:48 PM