locked
failed genuine Office XP test RRS feed

  • Question

  • is threa a probem with the genuine chacker tool?

     

    tool over Internet AND tool downloaded from there means...office  was not registered. Not so when i go into every office product

    Word tell: activated

    Publisher: activated

    Outlook: activated

    Access: activated

    Excel: activated

     

    product is already registered and functional

     

    I have also a older frontpage 2000 installed (working)

    I have also Microsoft Visio (tell me he is actviated)

     

    I also has installed Visual Studio Enterprice Architect

    i had deinstalled: Windows Web Express trail

    ( is this possible that this the error source)

     

    Result from the genuine checker tool:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-89CVY-MG3T6-YWK68
    Windows Product Key Hash: BfFvFMd14lc5iE0YwiMVxStzzAw=
    Windows Product ID: 55375-OEM-2212795-92539
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 99f8ddde-fe81-4e2d-949d-1a0f23948711
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_B4D0AA8B-530-645_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Programme\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>99f8ddde-fe81-4e2d-949d-1a0f23948711</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YWK68</PKey><PID>55375-OEM-2212795-92539</PID><PIDType>3</PIDType><SID>S-1-5-21-861567501-1078081533-682003330</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1010.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20050907000000.000000+000</Date></BIOS><HWID>6E713E5F01846772</HWID><UserLCID>0807</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110407-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>B8DEEDEED3A26E</Val><Hash>mQkSQX9TwUEEtJ8HFCGeOg+77bs=</Hash><Pid>54200-OEM-1792961-81719</Pid><PidType>4</PidType></Product><Product GUID="{91190407-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>82BB79EEEBF3FAE</Val><Hash>3lQgLYSt3s05z1bSVonXqDCZ1zc=</Hash><Pid>54221-OEM-1692901-13719</Pid><PidType>4</PidType></Product><Product GUID="{911A0407-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Outlook 2002</Name><Ver>10</Ver><Val>9CF5E85BB9ACDFA</Val><Hash>1Ggu41R2+mA+9tA2HepOcmjwtV0=</Hash><Pid>54217-OEM-1650002-00509</Pid><PidType>16</PidType></Product></Products></Office></Software></GenuineResults> 

     

    on the web checker (german) tell me:

     

    Microsoft Office XP Professional:
    Gültigkeitsprüfung unvollständig: Office muss aktiviert werden

    (must activated)

     

    but...i see already all product's tell me she already acticated

    Wednesday, April 11, 2007 2:22 PM

Answers

  • Good Morning AST,

     

    Sorry to hear about the complications you are currently experiencing. Thank you very much for providing me with the diagnostic results. This will enable us to research what could be causing your complications.  Maybe I can offer a quick solution to resolve your concerns.  First it appears you have stand alone applications which run independently. Sometimes you will need to activate them separately and activate Office Suites separately. Below are a quick steps which could resolve your problem. This has been a quick fix for others with similiar problems. Please try this and re-post to your thread and let me know if you are up and running.

     

    1) Please follow the steps to attempt resolving this issue.   Open My Computer located on your desktop
    2) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    NOTE:  The application data file may be hidden. Use the Tools drop down menu and follow :>Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.
    3) Right click the data.dat file, then click “Delete.
    4) This data.dat file is for Office (not OGA)
    5) Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
    6)  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    The following Knowledge Base Articles can provide more information for Office Activation issues:

    http://support.microsoft.com/kb/903275/en-us

    How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
    http://support.microsoft.com/kb/919895

    Did this work?  I look forward to the outcome at your earliest opportunity.

     
    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Wednesday, April 11, 2007 6:09 PM
  • many thanks Stephen,

     

    your steps solved this problem. (steps 1-5 ). [i must activate Word AND then MS Publisher also]

     

    very great support from you

     

     

     

    Andres

    Wednesday, April 11, 2007 9:06 PM
  • AST,

     

    No problem. Please don't hesitate to visit the forum again should you need further OGA Assistance.  Have a great day!!!

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Wednesday, April 11, 2007 9:09 PM

All replies

  • Good Morning AST,

     

    Sorry to hear about the complications you are currently experiencing. Thank you very much for providing me with the diagnostic results. This will enable us to research what could be causing your complications.  Maybe I can offer a quick solution to resolve your concerns.  First it appears you have stand alone applications which run independently. Sometimes you will need to activate them separately and activate Office Suites separately. Below are a quick steps which could resolve your problem. This has been a quick fix for others with similiar problems. Please try this and re-post to your thread and let me know if you are up and running.

     

    1) Please follow the steps to attempt resolving this issue.   Open My Computer located on your desktop
    2) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    NOTE:  The application data file may be hidden. Use the Tools drop down menu and follow :>Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.
    3) Right click the data.dat file, then click “Delete.
    4) This data.dat file is for Office (not OGA)
    5) Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
    6)  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    The following Knowledge Base Articles can provide more information for Office Activation issues:

    http://support.microsoft.com/kb/903275/en-us

    How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
    http://support.microsoft.com/kb/919895

    Did this work?  I look forward to the outcome at your earliest opportunity.

     
    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Wednesday, April 11, 2007 6:09 PM
  • many thanks Stephen,

     

    your steps solved this problem. (steps 1-5 ). [i must activate Word AND then MS Publisher also]

     

    very great support from you

     

     

     

    Andres

    Wednesday, April 11, 2007 9:06 PM
  • AST,

     

    No problem. Please don't hesitate to visit the forum again should you need further OGA Assistance.  Have a great day!!!

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Wednesday, April 11, 2007 9:09 PM