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Subscription only working on one computer RRS feed

  • Question

  • I have installed One Care on 2 computers.  On the 1st computer everything's fine.  One the 2nd, it installed properly but it tells me my subscription has expired even though it hasn't.

     

    Saturday, May 31, 2008 6:34 PM

Answers

  • If your subscription to OneCare shows expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Saturday, May 31, 2008 8:58 PM
    Moderator