I just stumbled across the update here:
http://support.microsoft.com/default.aspx?kbid=972721As I read this, it may allow for OCS to pass the Display Name text along with the Caller ID information in both directions after the update is applied and config file updated. Has anyone been able to apply this update and test? This has been a major thorn in my side for a while and I would love to see it fixed.
-- Ryan