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cant close my hotmail account

    Question

  • i am trying to close my hotmail account but it says i have to close my billing info so I am unable to do this. My account has been hacked and I would like to do this straight away.
    Tuesday, December 10, 2013 10:36 AM

All replies

  • this is the message

    You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.

    Tuesday, December 10, 2013 10:37 AM