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Windows 7 Home Premium SP 1 Not Geniune RRS feed

  • Question

  • So this error is happening to alot of us.

    Here is my report, help please.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3ABCB0CA-BB4F-432C-A4EB-F6A2DF6969C2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3ABCB0CA-BB4F-432C-A4EB-F6A2DF6969C2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-243855428-754652515-2166960638</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090821000000.000000+000</Date></BIOS><HWID>E3303707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-1542012
    Installation ID: 006091739012516295702932143892753400797303672435727694
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 2
    Trusted time: 6/2/2012 3:22:19 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:22:2012 23:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GHuyV4Ren8SN+5O4sfgC34fsPZa6uJ2Rso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm


    • Edited by HarleyRider1200 Saturday, June 2, 2012 10:29 PM hide key
    • Moved by Darin Smith MS Monday, June 4, 2012 5:02 PM Windows 7 issue moved to the Windows 7 forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Saturday, June 2, 2012 10:28 PM

Answers

  • "HarleyRider1200" wrote in message news:118628db-9f9f-49d0-a3d9-548a00e601b8...

    So when I typed in net stop spsvc it gave me the error that it could not find the service.

    I went in and manually stopped it, then I could not change directories, direcory not found.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

     
    There's no indication of that problem in the report!
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
     
    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.
     
    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....
     
    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc
     
      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 5, 2012 10:27 AM
    Moderator

All replies

  • "HarleyRider1200" wrote in message news:4f70051b-e8ac-4b11-97c8-d9f5281e7077...

    So this error is happening to alot of us.

    Here is my report, help please.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090821000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 2
    Trusted time: 6/2/2012 3:22:19 PM

    A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table


     
     
    [MODS - please move this thread to the Win7 WGA forum]
    The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS
     
    You need to change the Product Key to the one on the COA sticker on the machine's case, using the Change Product Key link at the bottom of the System properties page.
    You may need to activate by phone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 9:23 AM
    Moderator
  • Oh man, didn't realize I was in wrong forum. Grrr....

    The numbers have long been rubbed off.

    I used Jelly Bean to get the key but no good.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

    Sunday, June 3, 2012 8:12 PM
  • IN that case you have a major problem.

    Your problem is that for some reason, the system is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.

    The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.

    In such circumstances, the only things you can do are

    1) recreate the Licensing Store - in case it's a minor software problem causing the misread
    2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
    4) a reformat and reinstall using the manufacturer's recovery media
    5) purchase a new license for Windows (or a new computer)   

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one you already have from MJB (It' will get you back to your surrent state)

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, June 3, 2012 8:33 PM
    Moderator
  • Ok, right now I am doing a backup of the system in case I have to go the recovery route.

    Soon as that is complete I will recreate the License Store and run the diag and post back.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

    Sunday, June 3, 2012 9:04 PM
  • I just remembered that I tried that before and it could not rename the tokens.dat to tokens.bar.

    I will have to recover back to the factory settings, luckily HP has that option installed so I can.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

    Sunday, June 3, 2012 9:12 PM
  • not so - please follow the instructions and make a note of the exact error you get - when you do get the error, type NET START SPSVC and then reboot - post the error message.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, June 3, 2012 9:32 PM
    Moderator
  • <Moderator has moved this thread from the Windows XP WGA forum to the Windows 7 WGA forum>

    Darin MS

    Monday, June 4, 2012 5:02 PM
  • So when I typed in net stop spsvc it gave me the error that it could not find the service.

    I went in and manually stopped it, then I could not change directories, direcory not found.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

    Monday, June 4, 2012 5:39 PM
  • "HarleyRider1200" wrote in message news:118628db-9f9f-49d0-a3d9-548a00e601b8...

    So when I typed in net stop spsvc it gave me the error that it could not find the service.

    I went in and manually stopped it, then I could not change directories, direcory not found.


    Programming is like sex, one mistake and you end up supporting it the rest of your life.

     
    There's no indication of that problem in the report!
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
     
    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.
     
    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....
     
    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc
     
      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 5, 2012 10:27 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Tuesday, June 12, 2012 9:35 PM
  • No it is not resolved.

    I have an HP and this could be the real issue here.

    http://h30434.www3.hp.com/t5/Notebook-Recovery/HSA-Bios-update-broke-my-laptop/td-p/1191955

    How else would the bios get messed up...?


    Programming is like sex, one mistake and you end up supporting it the rest of your life.


    • Edited by HarleyRider1200 Thursday, June 14, 2012 12:41 AM added question
    Thursday, June 14, 2012 12:35 AM
  • There's any number of ways to mess the BIOS up - malware being the most obvious and common.

    Most BIOS updates do not actually include the SLIC table (or at least, they aren't supposed to - to preserve the original compatibility)

    You could try installing the latest available Win 7-compliant BIOS for your machine, and see if it helps, but it's unlikely to make any difference.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, June 14, 2012 5:43 AM
    Moderator