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    Hi.

    On all my computers, XP Sp3, it tells me that there is a connector upgrade avaible.
    I then log into the console, click on "Network at risk" and click on "A connector upgrade is available.
    (http://servername:55000).

    On the web page I click "Download now". I then get this message: "You are not authorized to view this page".

    Examining the default.html on the server in "c:\inetpub\intranet", I find that it points to "c:\inetpub\intranet\setup\whsconnectorinstall.exe".

    Sadly, the setup directory is not there at all. can it be re-instated or is a new installation of WHS necessary?

    Regards




    '
    Saturday, February 28, 2009 6:29 AM

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    Hi, Finn,

    Server re-install will not wipe out your data or backup. Just make sure you choose the "server re-install" option in setup process.

    The backup data are under D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}\, which means you will need to Remote Desktop to the machine to copy that out.

    Fan
    Windows Home Server Team
    • Proposed as answer by kariya21Moderator Sunday, March 15, 2009 4:28 AM
    • Marked as answer by Great Dane Thursday, March 19, 2009 11:15 AM
    Sunday, March 15, 2009 4:10 AM

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    Hi,

    You are looking in the wrong location, the correct place is under :
    Shared Folders/Software/Home Server Connector Software.
    You could copy the appropriate files from there to your Client and run the update from there.

    Colin
    If anyone answers your query successfully, please mark it as 'Helpful', to guide other users.
    Saturday, February 28, 2009 6:12 PM
    Moderator
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    Hello all,

    I do have the same problem. I found the right directory, but which are the appropriate files to copy to the client?
    Thankx in advance
    Beechhead
    Sunday, March 1, 2009 10:50 AM
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    Hi.

    Thanks for your reply.

    I had a look in the "Shared Folders/Software/Home Server Connector Software". I copied the whole Home server directory to the client machine and ran the "setup.exe".

    I still got the message that; "A connector Upgrade is Available".

    Also. the files in that directory is is dated 2007. They were probably put there when I installed WHS. And there is no file there called; "whsconnectorinstall.exe".

    I still wonder, why does the "default.html" point to "c:\inetpub\intranet\setup\whsconnectorinstall.exe".??

    Regards

     

    Monday, March 2, 2009 1:23 AM
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    It sounds like you haven't been getting updates installed on your server for some reason. Your connector folder (in your shares) should contain updated installation files. Can you check in the console to see what the versions shown on the Settings/Resources tab are?
    I'm not on the WHS team, I just post a lot. :)
    Monday, March 2, 2009 7:45 PM
    Moderator
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    Ken Warren said:

    It sounds like you haven't been getting updates installed on your server for some reason. Your connector folder (in your shares) should contain updated installation files. Can you check in the console to see what the versions shown on the Settings/Resources tab are?

    I'm not on the WHS team, I just post a lot. :)



    Hi Ken.

    Here is the info from the resources tab;

    Windows Home Server Console: 6.0.1800.0
    Windows Home Server Backup & Restore: 6.0.1800.36
    Windows Home Server Drive Extender: 6.0.1800.24
    Windows Home Server Remote Access: 6.0.1800.0
    Windows Home Server Storage Manager: 6.0.1800.24


    Automatic updates is on and working. A check said that no new updates was available.

    This problem started about a month or so ago. Up to then, there was no problem. Going to the intranet web page to update the connector worked. now it doesn't.

    ---------------------------------------------
    I'm all alone and I just worry a lot.  :-)


    Regards
    Finn

     

    Monday, March 2, 2009 8:46 PM
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    Great Dane said:

    Ken Warren said:

    It sounds like you haven't been getting updates installed on your server for some reason. Your connector folder (in your shares) should contain updated installation files. Can you check in the console to see what the versions shown on the Settings/Resources tab are?

    I'm not on the WHS team, I just post a lot. :)



    Hi Ken.

    Here is the info from the resources tab;

    Windows Home Server Console: 6.0.1800.0
    Windows Home Server Backup & Restore: 6.0.1800.36
    Windows Home Server Drive Extender: 6.0.1800.24
    Windows Home Server Remote Access: 6.0.1800.0
    Windows Home Server Storage Manager: 6.0.1800.24


    Automatic updates is on and working. A check said that no new updates was available.

    This problem started about a month or so ago. Up to then, there was no problem. Going to the intranet web page to update the connector worked. now it doesn't.

    ---------------------------------------------
    I'm all alone and I just worry a lot.  :-)


    Regards
    Finn

     



    It seems you did have the Feb update installed (version 1800.36) already. Did you ever remove or renamed the ”\\server\Software\Home Server Connector Software\“ folder?

    Can you submit a bug Connect and include the client and server CABs? We are really interested in troubleshotting this issue you have.
    Windows Home Server Team
    Friday, March 6, 2009 4:31 PM
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    Fan Zhang said:

    Great Dane said:

    Ken Warren said:

    It sounds like you haven't been getting updates installed on your server for some reason. Your connector folder (in your shares) should contain updated installation files. Can you check in the console to see what the versions shown on the Settings/Resources tab are?

    I'm not on the WHS team, I just post a lot. :)



    Hi Ken.

    Here is the info from the resources tab;

    Windows Home Server Console: 6.0.1800.0
    Windows Home Server Backup & Restore: 6.0.1800.36
    Windows Home Server Drive Extender: 6.0.1800.24
    Windows Home Server Remote Access: 6.0.1800.0
    Windows Home Server Storage Manager: 6.0.1800.24


    Automatic updates is on and working. A check said that no new updates was available.

    This problem started about a month or so ago. Up to then, there was no problem. Going to the intranet web page to update the connector worked. now it doesn't.

    ---------------------------------------------
    I'm all alone and I just worry a lot.  :-)


    Regards
    Finn

     



    It seems you did have the Feb update installed (version 1800.36) already. Did you ever remove or renamed the ”\\server\Software\Home Server Connector Software\“ folder?

    Can you submit a bug Connect and include the client and server CABs? We are really interested in troubleshotting this issue you have.
    Windows Home Server Team



    Hi Fan.

    No, I have not touched or othervise molested that folder.


    The Clint cab     #    596505151
    The server cab  #    596509363

    Here is he 'update' section of the "default.html"

    ======================================
    <h1 id="DfpSetup">Windows Home Server Connector Setup</h1>
    </div>
    <div id="info"> <img src="i/icon_hs.gif" originalAttribute="src" originalPath="i/icon_hs.gif" originalAttribute="src" originalPath=""i/icon_hs.gif"" originalAttribute="src" originalPath="i/icon_hs.gif" />
      <p class="itemhdr1" id="DfpSetup1">Windows Home Server Connector Setup</p>
      <p id="DfpSetupInstructions"> To download and install the Windows Home Server Connector software on your home computer, click Download Now.</p>
      <div id="issuelink"><a href="setup/WHSConnectorInstall.exe" originalAttribute="href" originalPath="setup/WHSConnectorInstall.exe" originalAttribute="href" originalPath=""setup/WHSConnectorInstall.exe"" originalAttribute="href" originalPath="setup/WHSConnectorInstall.exe" target="_blank" title="Download Now"><img src="i/icon_arrow.gif" originalAttribute="src" originalPath="i/icon_arrow.gif" originalAttribute="src" originalPath=""i/icon_arrow.gif"" originalAttribute="src" originalPath="i/icon_arrow.gif" /> Download Now</a></div>
    </div>

    =====================================

    I'm not alone and I worry a lot less.  :-)




    Saturday, March 7, 2009 6:58 AM
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    Hi Fan.

    I did submit a bug report with the cab numbers.

    Unfortunately, I'm known on that site as "Speedy Gonzales", so it might not have been re-directed to you,

    I also received a message in reply which stated that they had never seen a bug like this and they recommended a re-install.

    Will a reinstall  vipe all folders and backups?

    In case it does, I have copied all folders on the server to an external disk. But where do I find the backups?


    Regards

    Finn
    Sunday, March 15, 2009 4:01 AM
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    Hi, Finn,

    Server re-install will not wipe out your data or backup. Just make sure you choose the "server re-install" option in setup process.

    The backup data are under D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}\, which means you will need to Remote Desktop to the machine to copy that out.

    Fan
    Windows Home Server Team
    • Proposed as answer by kariya21Moderator Sunday, March 15, 2009 4:28 AM
    • Marked as answer by Great Dane Thursday, March 19, 2009 11:15 AM
    Sunday, March 15, 2009 4:10 AM