Create an Entity that can be scheduled RRS feed

  • Question

  • Hi There

    I want to create an entity that has records that can be scheduled in the service calender, like an appointment or a service?

    Any help would be greatly appreciated.

    Andy May

    Monday, November 12, 2012 9:41 PM


  • Hi Andy,

    The Schedule functionality is not very customisable and the 'Schedule' button (and re-schedule button) that you see on the service calendar only creates/updates service activities. The service calendar as you probably know, only shows service activities and appointments. Is there a reason why Service Activities can't be used to meet your requirement?


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011

    • Marked as answer by AndyMaySimpl Monday, November 12, 2012 11:38 PM
    Monday, November 12, 2012 9:53 PM