Windows 7 Ultimate factory install not genuine?

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  ZeroAccess is a VERY nasty beast - you should back upyour data to external storage now, in case it hasn't been stopped in its tracks - I had to reformat with total data loss a machine a couple of weeks ago once it got hold. :( - no data at all was discoverable!

  to your problem:-

  Please first try recreating  Licensing Store.

   

  Recreate the Licensing Store

  1) Click Start button.

  2) Type: CMD.exe
  into the 'Search programs and files' field

  3) Right-Click on CMD.exe and select Run as Administrator

  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)

  Note: the Software Protection service may not be running, this is ok.

  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  6) Type: rename tokens.dat tokens.bar

  7) Type: cd %windir%\system32

  8) Type: net start sppsvc

  9) Type: slui.exe

  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's case

   

  Reboot and Post back with a new MGADiag report

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, August 11, 2012 7:34 PM

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  Already backed up! Thanks for the warning :p
  I typed everything in, but on step 10 the dialog which came up said that this version of windows is not genuine, and the only option it has is |Go online and resolve now."
  It looks like activation occurred automatically, so I'm going to reboot now and post the new diagnosis
  

  • Edited by Jimasda34 Saturday, August 11, 2012 8:34 PM mistake

  Saturday, August 11, 2012 8:24 PM
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  That's odd - you are entering the whole command on the same line (even if it does wrap, it's the same line)?

  so it starts cd %windir% and ends \SoftwareProtectionPlatform

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, August 11, 2012 8:34 PM

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  I made a mistake while typing that line into cmd, I didn't put the space between cd and %windir. 
  I just rebooted after the automatic (and failed) activation, the message that Windows is not genuine still appears; here's the new info: 
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-BKVQP-X7JXM-T9MPV
  Windows Product Key Hash: sM4YAa1JfVPIR1dJeRs73ilWM6k=
  Windows Product ID: 00426-OEM-9402157-03593
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {DF6894FE-C55A-4839-B37A-4D8B73A7D22E}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120503-2030
  TTS Error: T:20120811002840431-
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{DF6894FE-C55A-4839-B37A-4D8B73A7D22E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T9MPV</PKey><PID>00426-OEM-9402157-03593</PID><PIDType>8</PIDType><SID>S-1-5-21-2232415771-3955715600-3815319088</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M17xR3</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="7"/><Date>20110729000000.000000+000</Date></BIOS><HWID>719D3507018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 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
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
  Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00188-021-503593-02-14337-7601.0000-2242012
  Installation ID: 018430352045091213023391069766107701421590596413017425
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: T9MPV
  License Status: Notification
  Notification Reason: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 5
  Trusted time: 11/08/2012 1:39:35 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A8
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 8:11:2012 00:34
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAIAAAABAAEAAgACAAAABAABAAEAHKJQTxU/krqglYyrd/ZEo5C0PIoyX9olUKJa7y5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ALWARE        ALIENWRE
    FACP            ALWARE        ALIENWRE
    HPET            ALWARE        ALIENWRE
    BOOT            ALWARE        ALIENWRE
    MCFG            ALWARE        ALIENWRE
    SLIC            ALWARE        ALIENWRE
    OSFR            ALWARE        ALIENWRE
    ASF!            ALWARE        ALIENWRE
    SSDT            INSYDE        INSYDE  
    ASPT            ALWARE        ALIENWRE
    SSDT            INSYDE        INSYDE  
    SSDT            INSYDE        INSYDE  
    DMAR            ALWARE        ALIENWRE
    SSDT            INSYDE        INSYDE  
    WDTT            ALWARE        ALIENWRE
  
  

  Saturday, August 11, 2012 8:43 PM
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  Possibly the best thing to do now would be to attempt telephone activation and speak to an operator.

  If they tell you the Key is blocked, ask when, and why.

   

  telephone activation (operator calls)

   Click on the Start button

  in the Search box, type

  SLUI 4

   and hit the Enter key

  follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Tuesday, August 14, 2012 1:47 PM
  • Marked as answer by Noel D PatonModerator Sunday, August 26, 2012 12:52 AM

  Saturday, August 11, 2012 9:11 PM

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  Christ on a bike what a palaver signing in!

  Just want to add I
  got that 'not genuine' message on this Windows 7 Home Premium x64 Acer
  as bought from Amazon, when experimenting with installing XP Mode (or
  rather, installing Windows VPC) and was required to install the Genuine
  Disadvantage update (that I never otherwise install). On reboot I got
  the message. I uninstalled the update and the message hasn't appeared
  since.

  Meanwhile trying to submit this I get a blank box with one
  button - 'OK' - which if I click, just disappears. Reminds me of my
  onmouseover trick on my old website, where the message was 'You must
  have javascript enabled to view this' and you had to use the back button
  to get rid of it.

  ---

  Eat it raw!

  Sunday, August 12, 2012 10:48 AM
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  Works using that is. Now seeing if a different Fantastic Four theme shows dialogue in said box.

  No.

  Now trying with the default theme. Though beginning to suspect the
  dialogue is along the lines of 'You must use Intermittent Exploder to
  post to this forum', in a font and background of the same colour.

  No. Again posting using Indigent Expunger.

  ---

  Eat it raw!

  Sunday, August 12, 2012 10:57 AM
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  That error box usually appears when you've been impatient and clicked on the 'reply' link before the page has finished loading - or you're on a bad connection which has broken while editing, with a resulting change in IP.

  Hitting the submit button again will often work OK.

  As to uninstalling the WAT update - all that does is hide the problem, it doesn't cure it, and it is not recommended procedure.

  If you are having problems, astart a new thread of your own, and post an MGADiag report (with WAT installed).

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, August 12, 2012 11:08 AM

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  No, not having problems, Noel. But are you seriously suggesting my laptop has a non-genuine copy? As opposed to the (unnecessary for anything) update (that WU presents unselected unlike every other update from day 1 for W7) being flaky?

  ---

  Eat it raw!

  Sunday, August 12, 2012 11:18 AM
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  No - I never even suggested that!

  However, if the WAT update shows that you have a problem, then you have a problem, and uninstalling the update does not cure the problem, it merely hides it from sight.

  The best way to correct that is to reinstall the update, and post a report, so that we can solve the underlying problem - or at least identify it.

  tehre are many reasons why a system may show as non-genuine - with or without the update installed - and most of the time the system itself is perfectly genuine, but part of the system has been broken, either by malware, accident, or incorrect user intervention. proper diagnosis allows us to to repair the system, which helps he whole machine run better.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, August 12, 2012 11:36 AM

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  Just testing the changed ip hypothesis. 90.197.189.111 at the moment.

  No,
  still doesn't work in FF, restarted, ip unchanged. No real benefit in
  W-VPC on here anyway. On the desktop with Pro and a higher resolution
  (ie don't have to disable whatever it is they call Additions these days
  to use full screen), maybe, plus with all the USB3 gear it might be
  worth it, but on the lappy I'll stick with VPC 2007. Whereas on the
  desktop I just installed another 500G SATA-600 and figure on trying
  RAID1, but really can't be arsed to make another XP installation disk
  containing the RAID drivers to get round the lack of a floppy drive this
  time around.

  I'm with Sky these days, Noel and getting a steady
  reliable 1.2 Mb/s. Better performance than from Be. Actually there is
  little I can fault Sky for apart from who owns it. And that the Sagem
  box won't reset (part of the reason I went with Sky was expecting the
  Netgear box Mike originally clued me in about, which could have been a
  genuine Genuine Advantage).

  See you around. Remember to keep toeing the line!

  ---

  Eat it raw!

  Sunday, August 12, 2012 11:50 AM
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  Heck - It never clicked who I was speaking to! :)

  Ping me, will you? (www.crashfixpc.co.uk - use an email link off that)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, August 12, 2012 12:03 PM

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