I need some help. Please do some needful.
1. In cases I have to see the chart called Case Mix by Business Unit. How to do the same as in Leads & Opportunities.
Can you please, guide me to do this ASAP. Thanks in advance.
Business Unit is not available on all entities for charting via the chart editor, but with some xml modifications it always possible to group by Business Unit. Please see this blog post. http://crmchartguy.wordpress.com/2013/05/27/groupby-business-unit-even-when-not-present-i-e-activitiesopportunities/
Ulrik, Blog: http://crmchartguy.wordpress.com - Exclusively for MS CRM Charts Twitter: crmchartguy