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OneCare Hangs on Custom Scan

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Live OneCare Version: 2.0.2500.14

Virus Def: 1.24.6076.0

If I select the Custom Scan button Live OneCare will hang which requires me to use the CTRL-ALT-DEL sequence to kill the program. The dialog box then indicates that WINSSUI.EXE is non responsive.

Thursday, January 31, 2008 5:20 AM

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See if this post helps - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2707364&SiteID=2

Also, see this post - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2770411&SiteID=2

And if the problem persists, please contact support -

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve

Thursday, January 31, 2008 12:59 PM

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