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    i bought a laptop last year, and i didnt make a recovery disc. my vista is home premium 64bit. now my laptop got a spyware. so i format my laptop. but i just a bought a operating system which is 32 bit with no product key. now can i download the operating system of which is home premium vista 64bit over the internet? because i have already a product key sticker stick under my laptop.
    Sunday, June 28, 2009 7:04 PM

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    Hello wil_bert,

      All computers that come with Windows Pre-installed come with software that will either reinstall or reset windows back to the way it was when you first turned it on.  This software can come on a CD that came with the computer or it may come on a hidden partition on the computer's hard drive.  Each manufacturer includes the software differently, so either consult the documentation that came with the computer or contact the computer's manufacturer for assistance in find/using the reinstall/restore software.  Depending on the manufacturer, you may also be able to order replacement software or possibly download it from their website.

    Thank you,
    Darin MS
    Monday, June 29, 2009 4:58 PM